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Northtown Mazda

Amherst, NY

4.9
90 Reviews
Call Dealership (866) 650-7361
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3900 Sheridan Drive

Amherst, NY

14226

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90 Reviews of Northtown Mazda

March 16, 2026

Very very helpful n had great customer skills got me in 10 mins max n very organized! More

by tammycone45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
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Mar 16, 2026 -

Northtown Mazda responded

Here at Northtown Mazda, we always value and appreciate our customers' feedback. Thank you, Tammy!

March 06, 2026

I had a GREAT experience with Northtown Mazda. As soon as I walked in, I was greeted with a smile with great customer service. Danny was very nice and welcoming, in fact everyone there was very ni More

by npolk36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, Info WideWall
Report | Print
Mar 06, 2026 -

Northtown Mazda responded

Congrats on your new Mazda CX-5! We’re glad Danny and our Northtown Mazda team made your experience so positive from start to finish. Here’s to smooth rides ahead!

February 18, 2026

I received prompt, courteous service. All of the staff were pleasant and Angel was very helpful and knowledgeable. More

by bush.marybeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Report | Print
Feb 18, 2026 -

Northtown Mazda responded

We’re so glad Angel and the team left such a great impression! Thank you for choosing Northtown Mazda and for sharing your experience. Safe travels!

January 12, 2026

Great job and great treatment from the staff. My car was serviced and repaired and performed as expected. I want to thank everyone who made my experience memorable. More

by mcnaughton.shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and support staff. , Info WideWall
Report | Print
Jan 12, 2026 -

Northtown Mazda responded

Thank you for choosing Northtown Mazda and for sharing your feedback! It means a lot to hear you had such a positive and seamless experience with our team. Have a great day!

December 06, 2025

Service was excellent. I was in and out in a timely manor. They did a yearly nys inspection, a software update, topped off my tires with nitrogen and I was on my way. Than More

by Fallstalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Report | Print
Dec 08, 2025 -

Northtown Mazda responded

Thank you for sharing your experience with our team! We appreciate your business, and we hope to see you again at Northtown Mazda Service Center.

November 27, 2025

Dealer was great, took their time and everyone was kind. Mohammed was the sales rep I worked with, he was very patient, friendly and got me a good deal on the vehicle I decided on! More

by Atanks02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Report | Print
Dec 01, 2025 -

Northtown Mazda responded

We are so grateful for your feedback! Thank you for working with Mohammed and the team at Northtown Mazda! See you next time!

November 10, 2025

Mohammed and Northtown continue to provide excellent sales and service to our family! We highly recommend them!! More

by susanward414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Report | Print
Nov 10, 2025 -

Northtown Mazda responded

Thank you for recommending Mohammed and the team! We look forward to welcoming you back to Northtown Mazda Sales and Service, Salmon.

November 04, 2025

Everyone was nice and courteous and answered all of my questions right away. The service was great. More

by Marley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Report | Print
Nov 04, 2025 -

Northtown Mazda responded

Thanks for leaving Northtown Mazda a review! Have a great day, Marley!

November 03, 2025

Always a great experience. Very courteous and professional,, willing to go above and beyond for a good customer experience More

by Saalbanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica , Info WideWall
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Nov 04, 2025 -

Northtown Mazda responded

Thank you for sharing your positive feedback about our courteous and professional service team! We hope to see you again at Northtown Mazda!

November 03, 2025

Easy to make appointments, neat clean waiting room, excellent service, efficient and friendly staff. Chris always goes the extra mile. More

by dhodyssey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Shoff is excellent to work with
Report | Print
Nov 04, 2025 -

Northtown Mazda responded

We are happy to hear Chris takes such great care of you and makes your visits to Northtown Mazda easy and enjoyable. We appreciate your five stars and hope to see you back again soon!

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