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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
468 Reviews

468 Reviews of North Hollywood Toyota - Service Center

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July 03, 2025

I took my Highlander 2020 to have its service oil change tire rotation, I believe the oil was changed but I know the tire rotation was not accomplished More

by rafaelmunguia
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name of the tech
July 02, 2025

Polite and courteous people and the job was done in a timely fashion. I also like that they honor the coupon I had that was toward the service I needed done in my car. More

by shine4fame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Pascale
July 02, 2025

The associate I dealt with diagnosed my car with 1600 dollars worth of problems before even looking at my car. His name is Russ. He talked over me and did not address the problem I brought my car in for More

by charmiller24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ. He was terrible/ zero stars
June 29, 2025

I had a check engine message in error and was pretty upset to have to spend $215 to get it looked at but the person I talked to let me walk away without a charge after they found out nothing needed to b More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a great guy in service who covered his tattoo with white sleeves.
Jul 02, 2025 -

North Hollywood Toyota responded

Thank you so much for thinking of us for your service needs. It was our pleasure to help get you safely back on the road again

June 29, 2025

Jack is amazing! Got me in and out with no issues. Love the great service! More

by canyoncarver818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 02, 2025 -

North Hollywood Toyota responded

We strive to provide great customer service, always.

June 28, 2025

I always trust Paul and his crew to do an excellent job with my car More

by CHRIS.S.BUSIK49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 02, 2025 -

North Hollywood Toyota responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 28, 2025

Pleasant helpful staff. Everything great about the waiting space and amenities, except fI couldn't find a place away from the loud, thumping beat of the music. Even removi More

by KAMPSSITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

North Hollywood Toyota responded

We really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2025

It is always a pleasure to take my car for any service to North Hollywood Toyota. My service man Paul, gives me detailed information and sometimes I have the opportunity to thank the technicians who worked o More

by MARLAFREES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This is for Service
Jul 02, 2025 -

North Hollywood Toyota responded

It's wonderful to hear that we were able to get you back on the road quickly and safely.

June 26, 2025

The sales technician was very cordial and helpful. Service was provided in a timely manner as indicated. Uber ride home was appreciated very much. Nice touch. I have a service contract and NH Toyota r More

by MARYL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember his name but he has worked there decades and is very kind.
Jul 02, 2025 -

North Hollywood Toyota responded

Thank you so much for the wonderful 5-star review and thank you for choosing North Hollywood Toyota.

June 26, 2025

Great customer service and the service manager knew how to address my vehicles issues. Great work! More

by dustin3530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 02, 2025 -

North Hollywood Toyota responded

It's wonderful to hear that you had such a great experience during your visit with us.

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