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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
380 Reviews

380 Reviews of North Hollywood Toyota - Service Center

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January 02, 2025

Over 6 hrs for a basic oil change ! ! Ridiculous, and that was with an appointment. Never again ! More

by OSCAR.ORTIZ360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

North Hollywood Toyota responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. We are always working to improve our services to meet customer expectations. If you have further concerns, we encourage you to reach out to me direct at 818-508-2900 Leon, Service Director

January 01, 2025

Good service except for the fact they didn’t notify me that when my car was ready More

by eduard516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

North Hollywood Toyota responded

Thank you so much for thinking of us for your service needs.

December 30, 2024

Excellent service and generous payment options. I would recommend this site to any Toyota owner. More

by rene_gamino012
Recommend Dealer
Yes
Employees Worked With
Paul, Service Advisor
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Jan 03, 2025 -

North Hollywood Toyota responded

Thank you so much for the wonderful 5-star review, and thank you for choosing North Hollywood Toyota.

December 29, 2024

All Good, i m going to this service department for many years, always in top of the issue, friendly,now with a new Prius,, Toyota , best car ever, never Issue, More

by gicanu2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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December 24, 2024

Paul was very kind, patient and very explicit explaining the services in my car. Thank you More

by LCLAUDIA610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
December 23, 2024

Mal mal mal ma mal malo malo malo malo malo malo malo malo malo malo More

by huerta1234v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 23, 2024

The auto repair shop is top notch - got my car fixed in a timely manner fashion - would recommend. More

by glsgreen1
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 23, 2024

Al people are friendly and will greet uou. Mr. Paul Carrasco is very good. Explains well about your car and what it needs. He update you and very knowledgeable and accommodating. More

by DGEAG35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul carrasco
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December 16, 2024

The auto repair shop is top notch - got my car fixed in a timely manner fashion - would recommend More

by Deron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Velera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 15, 2024

Very friendly and service completed in one hour. Ana was great and very thorough. Good experience More

by frankr_miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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