Marcus Lacroix

There are so many avenues for purchasing a vehicle, don’t waste any time going to Northhollywood Toyota! I was lured in by an ad for a RAV4. Sam, the salesperson was so scattered, waiting on several clients waste any time going to Northhollywood Toyota! I was lured in by an ad for a RAV4. Sam, the salesperson was so scattered, waiting on several clients at once. He told me he would throw in floor mats with me car, that disappeared in the end, and I ordered floor mats from Amazon! I will never set foot in that dealership ever again! It’s all about how to screw the customer! The owner of this establishment must be so greedy, and doesn’t treat his employees well. Buying a car is a huge emotional investment, salespeople need more empathy. If you get Sam as a salesperson, ask for someone else. Buy elsewhere!!!! More

by RANDALLEHRLICH Verified Customer Verified Customer

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I like the north Hollywood Toyota because all the people who works there are very polite and respectful. The sell person who helps me was very polite and serviceable he was available to answer all my questi who works there are very polite and respectful. The sell person who helps me was very polite and serviceable he was available to answer all my questions and doubts regarding the truck I was interested. The seller was alway willing to negotiate and, he was always showing me real numbers, he never hide anything he was always honest and transparent. More

by RICARDOCRUZ83 Verified Customer Verified Customer

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I’m Satisfied excellent n they did a good job everytime i did my car service i did my car service More

by EAUSTRIA16 Verified Customer Verified Customer

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Service is good to me except service price is too much this kind market situation. Thank you for your service to me. this kind market situation. Thank you for your service to me. More

by jacobisoc Verified Customer Verified Customer

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I had a great experience working with Marcus. He was polite, professional, and very knowledgeable throughout the entire process. He took the time to answer all my questions clearly and made sure He was polite, professional, and very knowledgeable throughout the entire process. He took the time to answer all my questions clearly and made sure I understood my options. His friendly attitude and expertise made the experience smooth and stress-free. I truly appreciated his honesty and willingness to help, and I would definitely recommend him to anyone looking for a car. More

by CARRASCO_CARLY Verified Customer Verified Customer

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Everything went well and service was as promised. Thanks North Hollywood Toyota. Appreciate the help! Thanks North Hollywood Toyota. Appreciate the help! More

by BREEGARCIA918 Verified Customer Verified Customer

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This is my fourth Toyota from North Hollywood Toyota and I have always had a great experience. They got me the exact car I wanted and the did not harass me over and over which I loved! I have always had a great experience. They got me the exact car I wanted and the did not harass me over and over which I loved! More

by ALISON.PERRY.59 Verified Customer Verified Customer

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Had ordered a key replacement 3 weeks before the service appointment ... the key wasn't there for the appointment . Took 30 mins of waiting for my SUV to be bought out from the back after service was comple appointment ... the key wasn't there for the appointment . Took 30 mins of waiting for my SUV to be bought out from the back after service was complete and paid for. Will not go back More

by jeremyy.ryan Verified Customer Verified Customer

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Excellent customer service and the nicest employees. The service department is efficient and Ana is the best! The service department is efficient and Ana is the best! More

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cellent service experience! The staff was professional, friendly, and efficient. They explained everything clearly, finished on time, and my car runs perfectly now. Highly recom The staff was professional, friendly, and efficient. They explained everything clearly, finished on time, and my car runs perfectly now. Highly recommend this dealership for honest and reliable service. More

by fomta71 Verified Customer Verified Customer

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