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North Hollywood Toyota

North Hollywood, CA

4.5
863 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side. As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer. We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you. We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept. We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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4606 Lankershim Blvd

North Hollywood, CA

91602

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Showing 863 reviews

May 24, 2024

Great service and informative. Very attentive. I would like them to add on what else needs to be done for next time on my paperwork. I useta see this before. More

by yoyaja.yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 25, 2024 -

North Hollywood Toyota responded

Thank you and your suggestion is much appreciated! Let us know how we can serve you again in the future.

May 24, 2024

First time to get service and was confused where to go. The sign when driving in say Exit, so I drove around to the other side to make sure, since it was before 7am. More

by BARBARASBARNETT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Pascale
May 25, 2024 -

North Hollywood Toyota responded

Hi Barbara, thank you for your high star rating and feedback. We will review the signage and find ways to make improvements. thank you again.

May 24, 2024

Difficult. Had a 7 am appt time and showed up at 645. Prior to 7 am they were bringing in cars that arrived after I did. I popped my head out of the car to ask More

by BLEAVITT748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll, Peter Fernandez
May 25, 2024 -

North Hollywood Toyota responded

We are extremely disappointed to read your feedback. We normally receive amazing, 5 star reviews and feedback. I will be looking into your concerns right away.

May 24, 2024

I had a great experience at North Hollywood Toyota. I got the car that I wanted and at the price that I wanted. Jerry was easy to work with and very thorough in going over features. Thank you. More

by cstone8385
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cuevas
May 25, 2024 -

North Hollywood Toyota responded

Your 5 stars and positive feedback is amazing and very much valued. Thank you from all of us at North Hollywood Toyota.

May 24, 2024

Professional, respectful and knowledgeable. Confident about the car and helpful in helping me get the deal that is right for me by referring me to their financing person. More

by ANNAAVANZADO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Palash Chowdary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

North Hollywood Toyota responded

We do appreciate your positive feedback. However we are confused by the low star rating. We assume this was a mistake. Thank you.

May 23, 2024

Found a hole in my carpet under the rug and they acted like they had no idea it was there and wanted me to stop in to have it fixed. My entire dash shut off air conditioning and all twice and am wondering More

by Mosseknuckle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Renslow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Marin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

North Hollywood Toyota responded

Please contact your service advisor or our Service Director Leon to address this in more detail. We are proud of team and our track record of so many years and your satisfaction is important to us always.

May 23, 2024

good experience, needed to buy a car and was able to get what I needed from here More

by hangstephaniec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
peter
May 24, 2024 -

North Hollywood Toyota responded

Congrats on the new vehicle and we thank you for your perfect 5 star rating!

May 23, 2024

Great customer service at the auto service center, welcoming and attentive, definitely one of a kind ! More

by ALBERTVERDIGUEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tobias, Mark Bostanci
May 24, 2024 -

North Hollywood Toyota responded

We are proud to earn your five stars and your service business, it means everything to us at North Hollywood Toyota.

May 23, 2024

I had my appointment at 9:40 and I left the dealership at 3 something. I want to ask how log was it going to take and they said my car was all ready. They never call me or text me that my car was ready and I More

by ROSABGARCIA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 24, 2024 -

North Hollywood Toyota responded

We are sorry for the lack of communication and will address this with our team to make sure it does not happen again. Thanks for sharing this.

May 22, 2024

I had the pleasure of working with Marcus on the sales side. He was very easy to work with and got me through the process easily and quickly. Best customer service, great buying experience. More

by STIRS2008
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnold Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Baghdasarian
May 23, 2024 -

North Hollywood Toyota responded

Congrats on your new vehicle and we thank you for sharing your positive feedback on your purchase experience. Thank you!

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