Norm Reeves Toyota Dallas - Service Center

He was great ! Went quick and easy ! Highly recommend a visit for all Toyota needs! Went quick and easy ! Highly recommend a visit for all Toyota needs! More

A supposedly 45 minute battery recall item took well over 3 hours to complete. Bad communication to the customer about the issues and problems causing the delay. MX found time to inspect the car and sugges 3 hours to complete. Bad communication to the customer about the issues and problems causing the delay. MX found time to inspect the car and suggest the brakes needed new pads. Took so long I had to drive up to swap with my son so he could make a meeting. More

Shelly is the best! She is the reason I come to this dealership for car service. She is the reason I come to this dealership for car service. More

My car is here for maintenance . 20k mil car still indicates that the lamp needs to change oil , I returned to ask if the employee said it will be time and time again. And I went bac 20k mil car still indicates that the lamp needs to change oil , I returned to ask if the employee said it will be time and time again. And I went back to maintenance for 25k mil . Currently my car is still and the semi-visible light is -5000 ml need Oil change and indicator light need maintenance. I don't understand where this work? I bought a new car here. And I've owned a lot of toyota cars, this is the first time I've been disappointed. More

When arrived it took 5 min for someone to help when I sit down, no coffee no refreshing no anything was awful. It took them 25 to 30 minutes just for an oil change that they didn’t do first. I agreed to them down, no coffee no refreshing no anything was awful. It took them 25 to 30 minutes just for an oil change that they didn’t do first. I agreed to them work on my car. Nothing still was offered no special no discount no drink. Nothing I was very disappointed. No good customer service at all. More

service was great! Justin was patient and explained a lot to me about the of the car. Justin was patient and explained a lot to me about the of the car. More

I haven’t been pleased since the last two times I’ve been there. I wanted something done & they did not do it . I don’t like to complain or tell the manager what’s going on . I feel that nothing gets done . there. I wanted something done & they did not do it . I don’t like to complain or tell the manager what’s going on . I feel that nothing gets done . So if there is not many people as before tell yourself wonder why . More

Antonio was absolutely wonderful. . He was very polite and helpful.. i felt very appreciated and will definitely return. . He was very polite and helpful.. i felt very appreciated and will definitely return. More

Justin was able to assist me with my tire issue. I had taken in the vehicle a few weeks prior to Edwin Aguilar. We paid $200 to have the tire checked. They just said it was filled with fix a flat, b I had taken in the vehicle a few weeks prior to Edwin Aguilar. We paid $200 to have the tire checked. They just said it was filled with fix a flat, but I guess never checked it enough to see that there was actually a nail on the side of the tire, but Justin was wonderful getting me in and out and getting that tire replaced. More

Shelly Jackowski rocks, rocks, rocks, rocks, rocks, rocks, rocks, rocks, #1, #1, #1, #1, #1. rocks, rocks, rocks, #1, #1, #1, #1, #1. More