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Norm Reeves Toyota Dallas - Service Center

Dallas, TX

4.9
659 Reviews

659 Reviews of Norm Reeves Toyota Dallas - Service Center

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September 15, 2023

Shelley is always very helpful and I really appreciate her! I have had much better experiences at Cowboy Toyota than other places. More

by mommacole
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. Shelly and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2023

The Service Manager, Justin, was very pleasant to work with. He came across professional, honest and helpful. More

by Tvmngmnt@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Norm Reeves Toyota Dallas responded

We are very happy to hear that Justin provided you with a positive experience. Thank you for taking the time to leave us a great rating. We sincerely value your business and look forward to your next visit.

September 09, 2023

25k Service was great and faster than promised with a free car wash to boot. More

by cnrolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
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Sep 10, 2023 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 07, 2023

SUPER NICE PEOPLE TO DEAL WITH, JUSTIN TOOK CARE OF ALL MY NEEDS ON MY NEW RAV4! More

by SALCD00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota. Enjoy your new Rav4!

August 31, 2023

This dealers ship is one of the best Toyota dealerships in Texas. I highly recommend ! More

by elvisjimenez525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Elvis, and we hope to see you again!

August 30, 2023

Shelly, in-service, gave her usual ten star service. She is just excellent, and I trust her completely to take care of my Toyota. More

by Marge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Shelly here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

August 19, 2023

The service department is always nice and gets service done in a timely matter.. Also very clean department. More

by lindhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 12, 2023

Went in for my state inspection. Got me in and out with a minimum of fuss. Recommended. More

by stedmantx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 10, 2023

Shelly in the Service Dept. is the reason I use this dealership. She takes good care of us and our cars. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Shelly and our team here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

August 07, 2023

Always a pleasure visiting for service, Shelly always takes the right care of her customers. More

by Kolonialone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Shelly here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

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