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Norm Reeves Toyota Dallas - Service Center
Dallas, TX
927 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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927 Reviews of Norm Reeves Toyota Dallas - Service Center
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April 19, 2025
We keep coming back due to the amazing customer service we receive especially from John Pena. We drive very far past other toyota dealerships just to come to this location. They have consistently been hone we receive especially from John Pena. We drive very far past other toyota dealerships just to come to this location. They have consistently been honest, kind, and fast when it comes to servicing our car. Keep guys like John working here please and promote him =) More
by MJSAMPSONS1
Verified CustomerEmployees Worked With
April 19, 2025
It is a positive experience. I like the Norm Reeves dealerships. I have always felt taken care of. I like the Norm Reeves dealerships. I have always felt taken care of. More
by yoder.lisa
April 18, 2025
I take my car to Norm Revees for service, it used to be with Justin but he got promoted now Shelly Jackowski is who I go to, she is really good too both have great customer service and are very attentive a with Justin but he got promoted now Shelly Jackowski is who I go to, she is really good too both have great customer service and are very attentive and care for the customer. More
by m.serrata
April 16, 2025
Shelly is always a great resource and is a true professional. Always a pleasure to work with professional. Always a pleasure to work with More
by tstaats
Employees Worked With
April 16, 2025
I’ve been using Shelly as my service advisor for 22 years, through three vehicles and she is fabulous. on this last visit I was speaking to other people who agree. When she went to Rockwall, I followe years, through three vehicles and she is fabulous. on this last visit I was speaking to other people who agree. When she went to Rockwall, I followed her and then followed her back. More
by scdallas
April 15, 2025
My favorite place to be. Wish I had to get service on my car more often. Wish I had to get service on my car more often. More
by ARODRIG333
Employees Worked With
April 14, 2025
Shelly is always great. She takes time To explain the details of the service before it begins. If there are any changes, she lets me know. She is the reason I use this deal She takes time To explain the details of the service before it begins. If there are any changes, she lets me know. She is the reason I use this dealership. More
by tef66
Employees Worked With
April 11, 2025
Very disappointed. They put the wrong battery in my car and overcharged me 100.00. I was never able to speak with anyone and placed on hold multiples times for over 30 They put the wrong battery in my car and overcharged me 100.00. I was never able to speak with anyone and placed on hold multiples times for over 30 minutes. I had to take it back down there which is 45 minutes away and take time off from work. Won't be returning. More
by rldarn
