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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,261 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,261 reviews

June 15, 2026

I had a very good experience, both at the dealership and with customer service. I will return whenever it is convenient for me. More

by ramatg0468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Norm Reeves Toyota Dallas responded

Hi Rama! We're delighted to hear about your positive experience with both our dealership and customer service team! Thank you for choosing Norm Reeves Toyota Dallas. We look forward to welcoming you back whenever it's convenient for you! Safe travels!

June 14, 2026

Carmine is extremely attentive and welcoming, and sought to prioritize our needs and preferences first and foremost. Highly recommend counting on him! More

by Rodrigo N
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carmine Liuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2026 -

Norm Reeves Toyota Dallas responded

We appreciate you highlighting how Carmine focused on your needs. It was a pleasure helping you find the right Toyota Corolla. Enjoy your Corolla and feel free to reach out if anything comes up. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 13, 2026

All the staff excellent, I loved it the coffee ☕ Sergio he always responded with a good attitude about all my questions about my car , and I m and good hands with Toyota thank you for your help God bless y More

by liliaherrera71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for highlighting our freshly brewed coffee and Sergio’s upbeat approach to your questions. We are pleased you feel confident in our Toyota service team. Thank you and God bless you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 12, 2026

Fueron muy amables y me atendieron muy bien y me ayudaron con el mueble que andaba buscando y excelente servicio More

by MARTHACRISPIN7T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Petit Rosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Norm Reeves Toyota Dallas responded

Gracias por su comentario! Nos alegra saber que nuestro equipo le brindó un excelente servicio. Esperamos verlo de nuevo en Norm Reeves Toyota Dallas.

June 11, 2026

Was reall nice man and he is active . I just went there to get part and he was relly nice. he got me 2026 tundra from nowhere. More

by Eng.qaisi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Fouddah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with our parts department. We’re glad our team was attentive and able to find the Toyota Tundra part you needed so quickly. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 11, 2026

Miy buen servicio de Sergio Leyva y de Pedro Cachay en ventas . Son muy amables y atentos. Los recomendare More

by ANANDRAS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Norm Reeves Toyota Dallas responded

¡Gracias por recomendar a Sergio y Pedro! Nos alegra que le hayan brindado un servicio atento. ¡Gracias por elegir Norm Reeves Toyota Dallas! - Norm Reeves Toyota Dallas

June 09, 2026

Pedro was extremely helpful and knowledgeable and the dealership was very well organized and managed. More

by Kellyduncan21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear Pedro’s expertise made your visit so smooth and that our team kept everything well organized. We hope you’re enjoying your Toyota. Thank you for sharing your feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 08, 2026

Shelly was great as always - personable, reliable, and honest. She’s the main reason I keep coming back. Glad she’s getting some help as well. Work was done in a timely manner and didn’t break the bank. More

by kevinerice89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Norm Reeves Toyota Dallas responded

Hi Kevin! We love hearing that Shelly is the reason you keep coming back! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your support. See you next time!

June 07, 2026

I really like the idea of using this dealership cause of its proximity to my home. But it's becoming abundantly clear that clients aren't receiving all the proper communication when it comes to issues with More

by Nickolaustesch
Recommend Dealer
No
Employees Worked With
Shelly Jackowski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jun 09, 2026 -

Norm Reeves Toyota Dallas responded

Nick, We appreciate you taking the time to share your feedback and are sorry to hear that your visit did not meet our usual standards. Please feel free to reach out if you’d like to discuss your experience further so we can work toward a resolution. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

June 06, 2026

Bishwa was very kind and helpful with getting me the best deal. I had a very positive experience working with him and would recommend. Thanks so much for being so understanding and kind. More

by davidjohnson2
Recommend Dealer
Yes
Employees Worked With
Bishwa Panthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Norm Reeves Toyota Dallas responded

It’s wonderful to hear Bishwa provided such helpful and understanding guidance during your Toyota Prius purchase. We’re delighted you had a positive experience and appreciate your recommendation. Enjoy your new Prius and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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