Norm Reeves Toyota Dallas

I was there 31/2 hrs for a diagnostic i wish they would have told me it was going to take that long I would have gone home and waited have told me it was going to take that long I would have gone home and waited More

The cleanliness of the shop is impressive. It is obvious that the personnel work hard to keep a safe working environment. I gave a 4, because we are retired and living on limited income. C It is obvious that the personnel work hard to keep a safe working environment. I gave a 4, because we are retired and living on limited income. Carlos has given me advice on upcoming mileage service recommendations. This assures me that Carlos is not trying to up-sell me on parts and services. Within a short time, I've received recommendations from the dealership that implied that the service needs to be done ASAP. This gives me the perception that the dealership wants to up-sell me on parts and services. More

Gaby was so very helpful in not only helping me find my Land Cruiser, but also all during the process with her follow up and communication. I would definitely purchase from her and Norm Reeves again. Jal Land Cruiser, but also all during the process with her follow up and communication. I would definitely purchase from her and Norm Reeves again. Jalisa in finance was also very thorough and helpful in closing my deal. Well done! More

Carlos has been helping me as a service advisor for about 15 years or so. In that time, I have not known him to try to upsell me on parts. He has been helpful at telling us of future scheduled or periodic ma 15 years or so. In that time, I have not known him to try to upsell me on parts. He has been helpful at telling us of future scheduled or periodic maintenance so that we can plan our maintenance budget needs. More

The cleanliness of the shop is impressive. It is obvious that the personnel work hard to keep a safe working environment. I gave a 4, because we are retired and living on limited income. Carlo It is obvious that the personnel work hard to keep a safe working environment. I gave a 4, because we are retired and living on limited income. Carlos has given me advice on upcoming mileage service recommendations. This assures me that Carlos is not trying to upsell me on parts. Within a short time, I've received recommendations from the dealership that implied that the service needs to be done ASAP, givng me the perception that the dealership wants to upsell me on parts and service. More

I feel like Shelly genuinely cares about us and will go above to see that we're taken care of! above to see that we're taken care of! More

Shelly always takes care of us and this time was no different! I always used to avoid going to the dealership for maintenance, but Shelly has totally changed things for me. different! I always used to avoid going to the dealership for maintenance, but Shelly has totally changed things for me. More

Excellent professionalism. Took care of my 4Runner. Found and resolved an issue for a reasonable price. Took care of my 4Runner. Found and resolved an issue for a reasonable price. More

Quality service with no issues. Straightforward Quality service with no issues. Straightforward customer service without the foolishness. Also, the restroom was clean. Straightforward Quality service with no issues. Straightforward customer service without the foolishness. Also, the restroom was clean. More

It was my regular person’s day off. But the guy the helped was perfectly nice . Took care of my car . Made sure it was just the battery. We have been bringing my car here since we bough But the guy the helped was perfectly nice . Took care of my car . Made sure it was just the battery. We have been bringing my car here since we bought it in 04 . More