
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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The dealership was ok, Shelly was very nice and understanding and knowledgeable. she go me out quickly. understanding and knowledgeable. she go me out quickly. More
The dealership was reliable, fast to diagnose problem and turnover on vehicle was speedy with great execution. turnover on vehicle was speedy with great execution. More
Every visit never fails to be very easy, comfortable experience that could be asked for. Shelly is always wonderful and very helpful. All could learn from her. Thanks experience that could be asked for. Shelly is always wonderful and very helpful. All could learn from her. Thanks More
Prices have increased and not enough discounts provided to the customers have decreased and limited. to the customers have decreased and limited. More
Working to provide top-notch service. Still working to make a smooth transition. Please look at upgrading the waiting area. Needs to be more customer friendly. Still working to make a smooth transition. Please look at upgrading the waiting area. Needs to be more customer friendly. More
My husband was there for a very long time. Our vehicle was ready but our associate was busy talking for a good while before someone told him my husband was waiting for him to pay. It never tak Our vehicle was ready but our associate was busy talking for a good while before someone told him my husband was waiting for him to pay. It never takes this long to get my car serviced. More
Good dealership that made the process easy and didn’t waist my time. Was much appreciated. waist my time. Was much appreciated. More
always get good service and good service provider each visit that i am there. very clean visit that i am there. very clean More
One star because of lack of communication. I had to call multiple times to find out when car was diagnosed even when work was completed . Lack of updates on my vehicle, went three weeks with I had to call multiple times to find out when car was diagnosed even when work was completed . Lack of updates on my vehicle, went three weeks without car waiting on parts More
I won’t be back. Oil change took entirely too long. Ever since this place turned into Norm Reeves all of the staff has suddenly become incompetent. I got my car back Oil change took entirely too long. Ever since this place turned into Norm Reeves all of the staff has suddenly become incompetent. I got my car back after waiting over three hours for the oil change and the return for an oil change was 200 miles. I don’t even know if they truly changed the oil and they didn’t even run it through the car wash. This place is TRASH. More