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Norm Reeves Toyota Dallas

Dallas, TX

4.9
4,884 Reviews
Dallas' Cowboy Toyota Dealership Serving the DFW Metroplex Area. Cowboy Toyota welcomes all Credit Union, Sam's Club, and Costco members. We offer vehicle delivery within the Metroplex area to all customers. Cowboy Toyota located in Dallas, TX is proud to be one of the premier dealerships in the Dallas-Fort Worth Metroplex. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Cowboy Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota or Scion, you've come to the right place. We proudly serve the following communities and others in the Dallas and Fort Worth Metroplex area: East Dallas, Lake Highlands, White Rock Lake, North Park, Preston Hollow, Park Cities, Highland Park, Universtiy Park, Far North Dallas, Richardson, Garland, Oak Cliff, Sachse, Murphy, Mesquite, Balch Springs, Forney, Heath, Seagoville, Rockwall, Rowlett, Lake Ray Hubbard, Addison, Plano, Sunnyvale, Sulphur Springs and Terrell. Come visit our selection of Toyota Prius, Corolla, Yaris, Matrix, Camry, Venza, Avalon, RAV4, FJ Cruiser, Sienna, Tacoma, Sequoia, Tundra, and Land Cruiser. Located in Dallas, Texas off of I-30 and Buckner Boulevard.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 4,884 reviews

August 23, 2024

I am always greeted warmly by the staff. The waiting rooms are comfortable and have all of the amenities you might need, charging stations, coffee, water, and TV. My Service Representative More

by Jillakins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Shelly delivered such a great experience!

August 23, 2024

Josh was very upfront with me, and considerate of my position. He was personable and easy to talk to, making the process of purchasing my first new vehicle MUCH easier. He was consistent in his communic More

by Kayde Reeves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Norm Reeves Toyota Dallas responded

Hi Kayde: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Cowboy Toyota are glad to have you as a customer.

August 22, 2024

Bob Cannon at Cowboy Toyota is the finest dealership I’ve ever dealt with in my entire life. He is kind, helpful, and honest which is rare in the auto industry. More

by michaelaburgess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Farmer
Aug 23, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for your review and kind words for Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

August 22, 2024

I had a wonderful experience with Pedro and Cowboy Toyota. I felt respected and my time valued. Pedro provided excellent customer service along with professionalism and kindness. Gabriel in financing More

by CooperS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Norm Reeves Toyota Dallas responded

It's fantastic to hear that Pedro and the team provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

August 22, 2024

I recently got my new RAV4 Hybrid and Billy made my purchase memorable and also gave me a very good deal. More

by sachin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new RAV4. We truly appreciate your feedback.

August 22, 2024

Very help helpful she was nice and my experience it was better than Toyota in Dallas More

by maria218822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review, Maria. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 21, 2024

Pedro was very informative about the car we were looking at. And we were pleased to buy our 2023 Rav4 with him More

by Ana ascencio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Norm Reeves Toyota Dallas responded

Ana, Thank you for sharing your experience with us! We're happy to hear it went well working with Pedro and truly appreciate your feedback.

August 20, 2024

Muchas gracias por su ayuda y paciencia don Pedro- me ayudó mucho en la compra de mi nuevo Corolla Cross- Gracias More

by anandras266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 19, 2024

Loved everything about the experience everything was explained very well I am absolutely in love with my RAV4 More

by munozmiriam857
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Norm Reeves Toyota Dallas responded

Thank you, Miriam, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Cowboy Toyota are glad to have you as a customer.

August 19, 2024

I bought from Yaela Dror a 2024 Corolla Cross. She was amazing, very patient and listen to my needs. I highly recommend and definitely will come back to her! More

by david@mizma.org
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Norm Reeves Toyota Dallas responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

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