Norm Reeves Toyota Dallas

Very professional and friendly doing her job. She walks with me around my car and gave me recommendations about repairs need to be done. She was going communicating with me throughout the entire She walks with me around my car and gave me recommendations about repairs need to be done. She was going communicating with me throughout the entire process More

Knowledgeable and friendly staff. Shelly J. Always goes above and beyond to make sure my car is in tip top shape! Shelly J. Always goes above and beyond to make sure my car is in tip top shape! More

From competent, friendly service to honest, no-pressure salespersons, this local dealership makes it a pleasure to work with. salespersons, this local dealership makes it a pleasure to work with. More

I am very disappointed with the service provided. During my last visit, I was charged $20 to fix a small needle dent, but the issue was not properly resolved. After service returning home, the tire During my last visit, I was charged $20 to fix a small needle dent, but the issue was not properly resolved. After service returning home, the tire pressure warning light appeared, indicating that the tire pressure may not have been checked properly before my vehicle was returned. Additionally, the water cleaning service has not been provided during my last three visits. Overall, the quality of service has been poor and does not justify the amount charged. Please take this feedback seriously. I request that you thoroughly inspect and properly fix the tire puncture, check the tire pressure, and ensure that the promised water cleaning service is provided. I expect better service, proper quality checks, and greater attention to detail in the future. More

Last time $20 charged for fixing a small needle dent, but the issue was not properly fixed. The tire pressure warning symbol appeared after I returned home, which indicates that the air pressure was not chec the issue was not properly fixed. The tire pressure warning symbol appeared after I returned home, which indicates that the air pressure was not checked properly before handing the vehicle back to me. Also, for the last three visits, the water cleaning service has not been provided. Overall, the service quality has been poor and does not justify the money charged. Please take this feedback seriously, properly inspect and fix the tire issue, check the air pressure, and ensure that the promised cleaning service is provided. I expect better service and attention to detail in the future. More

Excellent experience getting my new Bridgestone tires installed! Service Advisor Shelley & Manager Nick went above and beyond to provide outstanding, personalized care and ensure everything was handled installed! Service Advisor Shelley & Manager Nick went above and beyond to provide outstanding, personalized care and ensure everything was handled perfectly. I truly appreciate the top-tier customer service from the entire team. Highly recommend! More

Helpful , friendly, and fast Great staff and clean Great price, convenient, and listened to me price, convenient, and listened to me More

Service rep was very thorough and very knowledgeable. Shawanna was very helpful and very professional. I will go back. Shawanna was very helpful and very professional. I will go back. More

Amazing and fast Service,everyone looks out for you there regardless of department. Will come again regardless of department. Will come again More

Service dept. is always great from beginning to end. 100/10 Will recommend for sure! Sergio is amazing! He's always very kind and explains what work needs to be do is always great from beginning to end. 100/10 Will recommend for sure! Sergio is amazing! He's always very kind and explains what work needs to be done. More