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Norm Reeves Toyota Dallas

Dallas, TX

4.9
4,884 Reviews
Dallas' Cowboy Toyota Dealership Serving the DFW Metroplex Area. Cowboy Toyota welcomes all Credit Union, Sam's Club, and Costco members. We offer vehicle delivery within the Metroplex area to all customers. Cowboy Toyota located in Dallas, TX is proud to be one of the premier dealerships in the Dallas-Fort Worth Metroplex. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Cowboy Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota or Scion, you've come to the right place. We proudly serve the following communities and others in the Dallas and Fort Worth Metroplex area: East Dallas, Lake Highlands, White Rock Lake, North Park, Preston Hollow, Park Cities, Highland Park, Universtiy Park, Far North Dallas, Richardson, Garland, Oak Cliff, Sachse, Murphy, Mesquite, Balch Springs, Forney, Heath, Seagoville, Rockwall, Rowlett, Lake Ray Hubbard, Addison, Plano, Sunnyvale, Sulphur Springs and Terrell. Come visit our selection of Toyota Prius, Corolla, Yaris, Matrix, Camry, Venza, Avalon, RAV4, FJ Cruiser, Sienna, Tacoma, Sequoia, Tundra, and Land Cruiser. Located in Dallas, Texas off of I-30 and Buckner Boulevard.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 4,884 reviews

September 19, 2024

I worked with Pedro Cachay, who went above and beyond to walk us through every step of the test driving and financing experience. Pedro is very knowledgeable, trustworthy, and provided excellent customer se More

by mcmcnair
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Una experiencia única e inigualable Pedro súper buena persona y considerable. Es nuestra primera vez comprando un carro y nos vamos muy contentas mi hermana y yo More

by soto_2208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Muy buen servicio de Pedro . Me ayudó y explicó las mejores opciones de compra para mi Tacoma More

by saulnava2626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Comfortable, Remarkable, Trustworthy, Amazing, Idealistic, Kind, Perfect, Good, Great, Excellent, Awesome, Grand, Cowboy, Deals, Truthful More

by angelonavarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Very pleased and happy with new car thanks for everything best gift from my husband More

by jaquelinearellano3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

The service staff was great as always. For some reason, there was a used suv in the sales room and no vans (Siennas) in or in front of the sales room. More

by NV Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Chris was great and very helpful. He made the process really easy and was able to get us exactly what we were looking for. More

by Mckenzie Hardman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Toyota Dallas responded

McKenzie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

September 07, 2024

Shelly our. Service technician is extremely knowledgeable. She helps us to plan our service visits to keep the cost in our budget. We have used her for at least More

by txjlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shelly met your expectations. Thank you again for choosing Cowboy Toyota. We look forward to having you as one of our valued customers for many more years to come!

September 07, 2024

Chris was great! Quick communication and no fuss. He made the process simple and didn’t try to hassle me More

by kyad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 05, 2024

Karissa was great in finding a great truck after the truck we inquired about had already been sold. She worked with us planning the pick up since we were coming from out of state to buy the truck. More

by Michelle R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Norm Reeves Toyota Dallas responded

It's great to hear that Karissa was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

Sep 05, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us, Michelle! We're happy to hear it went well and truly appreciate your feedback.

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