
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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It was Fast and helpful. Pedro was great and attentive. I love my sienna platinum Pedro was great and attentive. I love my sienna platinum More
I Was very impressed from a to z. I am glad my purchase was made there. I am glad my purchase was made there. More
It’s a great place to do business with. I’m glad I bought my vehicle there. I’m glad I bought my vehicle there. More
Very friendly and professional. I had an appointment, and the car was ready and in good shape when I arrived. Thanks I had an appointment, and the car was ready and in good shape when I arrived. Thanks More
Repair was incomplete (alternator not correctly connected) had to have car towed back to dealership. Repair was completed but it was quite inconvenient and scary. connected) had to have car towed back to dealership. Repair was completed but it was quite inconvenient and scary. More
I waited almost 5 hours in a Total of twi visit for an oil change and one tire change. Antonio did a great job. Jessica not so well. oil change and one tire change. Antonio did a great job. Jessica not so well. More
Calm, collected and professional He provided advice on the services and is a pleasure to be around the services and is a pleasure to be around More
When I booked my oil change appointment online, it showed $77, but when I arrived at the dealership, I was charged $95. That wasn't considered or accommodated at time of service, so that was very disappointi $77, but when I arrived at the dealership, I was charged $95. That wasn't considered or accommodated at time of service, so that was very disappointing to simply be dismissed. More

Yaela was super kind. She took the time to show me how everything on the car worked and made sure I was comfortable with it all before I left. She was also really easy to She took the time to show me how everything on the car worked and made sure I was comfortable with it all before I left. She was also really easy to reach by email and text More
The biggest issue, however, was the lack of transparency regarding the repairs needed. I was surprised by the high cost of the services, and the explanation provided was unclear. Given the repu transparency regarding the repairs needed. I was surprised by the high cost of the services, and the explanation provided was unclear. Given the reputation of Toyota, I expected better. More