Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Toyota Dallas
Dallas, TX
4,919 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come.
From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community.
Looking for your next car near Dallas, Fort Worth, or Irving, Texas?
Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience.
A Super Selection of Toyota Vehicles
Plus, explore HUNDREDS of pre-owned cars from all the top brands!
When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma.
Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,919 reviews
January 22, 2025
Well I went in Jan 17 only few of the 4 runner selection on no 2025 were on lot. Then I went in on Jan 18 around noon with a 60k check ready to purchase a used 4R that I wanted; sale dept could not produce on no 2025 were on lot. Then I went in on Jan 18 around noon with a 60k check ready to purchase a used 4R that I wanted; sale dept could not produce keys because it not be cleared by shop to sale. I couldn’t test drive it. Since it’s a dealership I didn’t worry about it and would continue with transaction. They wanted to try to get me to use their financing around noon and I quote “If I buy your vehicle for $3,200 will you buy from us?” Not only did they not trade mine in but wouldn’t even give an offer. I believe it was a ploy to keep me hostage Until finance was secure close to 7 pm. I kindly asked for my key to Volvo I drove in 3 different times from 3-7 pm and was met with excuses and sent to talk to different agents. Anyway at 7pm or so I finished by signing a contract even though I had not test drove the vehicle even though I was promised the 4R would be ready for me Saturday. It still is not ready to drive off the lot on the 22nd; yes the salesman has explained certain checks on the 4R has to happen before a used vehicle is released. The salesman said the $3200 that I wanted for my Volvo and their offer were so far apart that he didn’t want to discuss it but a quick search I showed salesman that across town 2022 4R limited in the same color was selling for 4,300 less than the one Reeves was selling me to prove that if I was willing to by this 2021 4R Limited for a marked up price they could of paid for my trade in. PS In 2012 I bought a new 2013 Kia and in 2017 I bought a new Kia Forte from Southwest Kia. Both times in and out in 3 hrs or so with my new car. Not only that they paid for a trade in in 2012 More
by arturoavila729
Employees Worked With
January 21, 2025
Service was completed in a timely manner & I was advised regarding any items which needed special attention. regarding any items which needed special attention. More
by galvinp
Verified CustomerJanuary 21, 2025
Antonia has been great the two times he has been my Service adviser I will be using him again Service adviser I will be using him again More
by Jeff
Employees Worked With
January 21, 2025
Happy with the service provided. Very helpful and respectful throughout the process. Great service provided. Very helpful and respectful throughout the process. Great service provided. More
by wibarra31
January 21, 2025
Not pushy atmosphere. Salesman was easy and on top of things. the finance guy was good Salesman was easy and on top of things. the finance guy was good More
by Jrkelley2575
Employees Worked With
January 21, 2025
Do better with your customer service and rental cars. . John was courteous and professional. The service advisor I met previously told me to call and schedule an appointment while he was sitting at his de . John was courteous and professional. The service advisor I met previously told me to call and schedule an appointment while he was sitting at his desk in front of his computer. Also we have safety concerns about our new vehicle and need a rental to move our new born safely. More
by Bik
January 20, 2025
Todo estuvo bien. . Muy amables. Gracias 🤩 Lo recomiendo 100%. Para la compra de su próximo vehiculo . Muy amables. Gracias 🤩 Lo recomiendo 100%. Para la compra de su próximo vehiculo More
by MARTCORA4
January 20, 2025
"I recently had the pleasure of visiting Norm Reeves Toyota of Dallas for my vehicle's maintenance, and I was thoroughly impressed! The dealership's facilities are modern and clean, with a welcoming atm Toyota of Dallas for my vehicle's maintenance, and I was thoroughly impressed! The dealership's facilities are modern and clean, with a welcoming atmosphere that makes you feel at ease. But what truly sets Norm Reeves Toyota apart is their exceptional staff, particularly Harveen, my service advisor. Harveen is a rockstar! Not only is he extremely knowledgeable about Toyotas, but he's also incredibly friendly, courteous, and communicative. Harveen took the time to explain every detail of the maintenance work, answered all my questions, and even provided me with regular updates on the status of my vehicle. His professionalism, transparency, and genuine care for customers are truly commendable. Overall, I'm so grateful to have found a trustworthy dealership like Norm Reeves Toyota of Dallas, and I couldn't recommend Harveen and the team more highly! If you're looking for a hassle-free car maintenance experience, look no further!" More
by Car enthusiast
January 20, 2025
"Norm Reeves Toyota of Dallas is hands-down the best dealership in the DFW metroplex! Harveen is an exceptional service advisor - friendly, knowledgeable, and always goes above and beyond. Highly recomm dealership in the DFW metroplex! Harveen is an exceptional service advisor - friendly, knowledgeable, and always goes above and beyond. Highly recommend!" More
by Car enthusiast
January 20, 2025
He is a real kind person. He got my vehicle in & out without along wait. He got my vehicle in & out without along wait. More
by Kiki
Employees Worked With
