
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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I did not like my service I was scheduled and was told service was closed so They was not able to do my oil change . Will never go again . service was closed so They was not able to do my oil change . Will never go again . More
Billy was amazing to work with! We enjoyed the experience and would buy a car from him again. We enjoyed the experience and would buy a car from him again. More
Both the dealership and Luis were fantastic to deal with. Would gladly buy from again Would gladly buy from again More
I love it because they are very helpful & explain what is going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. More
The transition from Cowboy to Norm Reeves has been smooth. I appreciate the seamless transition and same familiar faces. I appreciate the updates in technology used to checkin customers and the new no smooth. I appreciate the seamless transition and same familiar faces. I appreciate the updates in technology used to checkin customers and the new notifications once work is complete. More
I love it because they are very helpful & explain what is going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. More
My appointment was 8:30 for oil change only and didn’t get out until 12:00. I received a text at 10:50 saying pending replacing the air filter and windshield wipers. I was not told that i have to answer get out until 12:00. I received a text at 10:50 saying pending replacing the air filter and windshield wipers. I was not told that i have to answer yes or no. In the past, the advisor came and asked. I guessed I am just another number.. Almost 2.5 hours for an oil change, i want to leave and never come back. I flagged down someone and asked why my car not done and was told i have to answer the text yes or no but that was not making clear to me. I finally got the car back after 12. I asked what is the appointment for and was told like appointment for a doctor. I was never wait at doctor more than 15’ My windshield wiper had some dust from recently dust storm but perfectly fine. I came because it was Toyota City but now. I will go to Toyota City or better yet to a garage or do it myself. I question about the price and horrible service. Who needs the frustrations. More

Everyone was very kind and we appreciate the help finding the car we purchased. Thank you, Scott, for working beyond your regular hours to make it all come together. the car we purchased. Thank you, Scott, for working beyond your regular hours to make it all come together. More
Great service again. I enjoy coming there as they treat everyone with respect and always with a smile I enjoy coming there as they treat everyone with respect and always with a smile More
Shelly is the bomb! They didn't fix my review camera that is foggy at night time but it's on record and I can bring it in although the warranty is getting ready to expir They didn't fix my review camera that is foggy at night time but it's on record and I can bring it in although the warranty is getting ready to expire. More