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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,074 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,074 reviews

March 27, 2025

I did not like my service I was scheduled and was told service was closed so They was not able to do my oil change . Will never go again . More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Deveer
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Billy was amazing to work with! We enjoyed the experience and would buy a car from him again. More

by psechart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Both the dealership and Luis were fantastic to deal with. Would gladly buy from again More

by ROBERTPILGRIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

I love it because they are very helpful & explain what is going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. More

by cdemgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that you had such a positive experience with our team at Norm Reeves Toyota Dallas! It's great to know that the service was helpful and informative, and we appreciate your kind words about our staff. Thank you for choosing us!

March 26, 2025

The transition from Cowboy to Norm Reeves has been smooth. I appreciate the seamless transition and same familiar faces. I appreciate the updates in technology used to checkin customers and the new no More

by CMatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Topping
2.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Norm Reeves Toyota Dallas responded

We're glad to hear that the transition has been smooth for you at Norm Reeves Toyota Dallas! It's great to know you're enjoying the updated technology and familiar faces. Thanks for sharing your experience with us!

March 26, 2025

I love it because they are very helpful & explain what is going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. More

by cdemgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us at Norm Reeves Toyota Dallas! We're delighted to hear that our team was helpful and attentive, making sure you felt cared for during your visit. Enjoy exploring those beautiful vehicles!

March 25, 2025

My appointment was 8:30 for oil change only and didn’t get out until 12:00. I received a text at 10:50 saying pending replacing the air filter and windshield wipers. I was not told that i have to answer More

by Number
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harveen Toor
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Everyone was very kind and we appreciate the help finding the car we purchased. Thank you, Scott, for working beyond your regular hours to make it all come together. More

by lindasroan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Norm Reeves Toyota Dallas responded

Linda, we're delighted to hear that Scott and the team at Norm Reeves Toyota Dallas went above and beyond for you. Thank you for choosing us, and enjoy your new car!

March 24, 2025

Great service again. I enjoy coming there as they treat everyone with respect and always with a smile More

by dejesusangel09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Norm Reeves Toyota Dallas responded

Dejesusangel09, we're delighted to hear that you enjoy visiting Norm Reeves Toyota Dallas and appreciate the respectful service with a smile. Thank you for your continued support!

March 24, 2025

Shelly is the bomb! They didn't fix my review camera that is foggy at night time but it's on record and I can bring it in although the warranty is getting ready to expir More

by jonchennessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
Mar 25, 2025 -

Norm Reeves Toyota Dallas responded

Jon, we're glad to hear Shelly made a positive impression at Norm Reeves Toyota Dallas! Please don't hesitate to bring your vehicle in so we can address the rear camera issue before your warranty expires.

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