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Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,918 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,918 reviews

February 24, 2026

Carlos very thorough, and the repair done well Would recommend Norm Reeves Toyota without hesitation More

by fcsayre
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez, Carlos Lopez
February 24, 2026

Excellent service, competent staff. I wouldn't take my car anywhere else. Shelly Jackowski goes above and beyond. More

by fcsayre
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
February 22, 2026

This dealership is honest, friendly and fair. They truly value the customer and want repeat business. Seth was super nice, no pressure, and offered great communication. The manager, Billy is t More

by PUGS152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for recognizing how Seth provided clear communication without any pressure and for noting Billy’s dedication to making each visit worthwhile. We’re honored you chose us for your used Toyota 4Runner and look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 22, 2026

Excellent service as always! Shelly makes sure I keep my vehicle in great condition. She’s earned my trust through the years. More

by Sti3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear Shelly’s work has kept your Toyota 4Runner running smoothly. We appreciate your continued trust and look forward to caring for your vehicle again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 22, 2026

Drove from out of state to purchase our vehicle! They did great with our trade and had excellent customer service!!! More

by amanning5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zechariah Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Norm Reeves Toyota Dallas responded

We are thrilled to hear that our team made it worth the trip. Thank you for choosing Norm Reeves Toyota Dallas, and congratulations on your vehicle purchase!

February 21, 2026

It was a very pleasant and easy experience with Don Pedro Cachay! I immediately hit it off with him on a good note,he showed me some very nice Camry's and I decided on one . He helped me through the entire p More

by Deacon Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The one where I made my payment to
Feb 21, 2026 -

Norm Reeves Toyota Dallas responded

Hi Deacon, we are thrilled that Don made your experience so seamless and enjoyable! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your feedback. Enjoy your Toyota Camry!

February 21, 2026

Great customer service, smooth process, honest, and a stress free car buying experience with Pedro. More

by Cocobuttacreme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoni Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for leaving us this five-star review and kind words about our sales team at Norm Reeves Toyota Dallas! We'll see you next time!

February 21, 2026

Pedro was very nice and attentive to our needs and budget. We will recommend friends and family to this dealership and to Pedro. More

by Tommie Poreas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Norm Reeves Toyota Dallas responded

Hi Tommie, thank you for recommending Pedro and the team at Norm Reeves Toyota Dallas! We look forward to working with you and your friends and family for years to come.

February 21, 2026

Trato muy especial , amable , buen vendedor si sabe tratar a un cliente. Como un buen vendedor que tiene mucha paciencia en explicar todos las preguntas de sus clientes More

by ramirodal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Norm Reeves Toyota Dallas responded

Hello, thank you for highlighting the attentive and patient service you received from Pedro. We’re delighted you felt valued and understood every detail while exploring your new Toyota. Enjoy the rides ahead and feel free to reach out if there’s anything else we can help with. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 21, 2026

Good comunicación neci allway helping out when we need help us undurstane what we necedad to get the car More

by lopezcarlitos7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmine Liuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your feedback. We’re glad our communication was clear and supportive. Carmine is happy to guide you through each step to get your Tacoma serviced and back on the road. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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