Norm Reeves Honda Superstore North Richland Hills

Dealer would not help me recover my pro rated extended warranty on my 2020 accord trade.. I will not buy another car from you. As a reminder I have bought 3 new cars in the last 6 years. You also hustled warranty on my 2020 accord trade.. I will not buy another car from you. As a reminder I have bought 3 new cars in the last 6 years. You also hustled me on my trade. It took 5 months to get my money on the warranty More

Very friendly and prompt service. The employees at the dealership are very helpful and make sure the customer is updated frequently. The employees at the dealership are very helpful and make sure the customer is updated frequently. More

The service was great. Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on th Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on the part to get fix. That alone will keep my business coming back to you guys for future fixes. More

Love most of the employees. They're customer service is consistent with the exception of one or two Service Advisors. They are what keeps me returning to Norm Reeves North Richl They're customer service is consistent with the exception of one or two Service Advisors. They are what keeps me returning to Norm Reeves North Richland Hills. One suggestion would be for the service techs to put things back as they found them. For example, put my seat back in the position that I had it. Put my tire key back inside the bag and put it back in my glove box. Turn my blower off and don't change my radio station. More

Dealership seems good,but Honda needs to fix the USB port for iPad playback that is a existing problem. for iPad playback that is a existing problem. More

Great customer service. Professional, kind and knowledgeable people. Did not make me wait long hours and were up front with me from the start. Did not have to pay unnecessar Professional, kind and knowledgeable people. Did not make me wait long hours and were up front with me from the start. Did not have to pay unnecessary fees. More

All I can say is that I was treated with respect and courtesy. I was pleased with the inspection and the honesty in answering my questions courtesy. I was pleased with the inspection and the honesty in answering my questions More

They take “walk-ins” which works for last minute schedule availability when your schedule is hectic availability when your schedule is hectic More

My buying experience was great! Katie was awesome and very informative during the buying process. She made sure to meet my needs financially to afford my new car. Anthony made sure Katie was awesome and very informative during the buying process. She made sure to meet my needs financially to afford my new car. Anthony made sure I left with everything needed to keep my car safe on the roads. Explained everything and broke things down for understanding as I am a first time buyer. More

The service provided and updates for my vehicle were great since I scheduled an appointment. I will return for future services and repairs. great since I scheduled an appointment. I will return for future services and repairs. More