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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,183 Reviews
Call Service Center (800) 306-6472

1,183 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 12, 2023

Service advisor was very helpful with recall issue. Also, since Norm Reeves did not have all the service history for the vehicle Viviana asked additional questions regarding other items that may need s More

by Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our service advisor. We're delighted to have been of assistance with your recall issue and appreciate your thorough approach to ensuring your vehicle's well-being. If you have any more questions or need further assistance, feel free to reach out.

December 11, 2023

Always receive the best quick services from Benito. He speaks to the service dept and I always receive updates on needed repairs and if temporarily delayed…for how long. He tells me what the service More

by K S Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experiences with Benito and our service department. Providing timely updates and transparent communication is a priority for us. We appreciate your trust in our dealership and look forward to serving you in the future.

December 11, 2023

Awesome I bought my car from there and I always get my car serviced there More

by Alexsierra09
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for choosing our dealership for your car purchase and servicing needs! We're delighted to hear about your positive experience and look forward to continuing to provide excellent service in the future.

December 11, 2023

Despite being very busy, they got my car finished on time. They were courteous and professional, as usual. More

by Ph98241
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We appreciate your kind words and are delighted to hear that we could meet your expectations. Safe travels, and we look forward to serving you again in the future.

December 11, 2023

It is good Okay, I will John explains the service is going to be done before the car is taking in More

by Oalcaino
Recommend Dealer
Yes
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience with John's service explanation. We're pleased to hear that our communication met your expectations. If you have any further feedback or questions, feel free to reach out.

December 11, 2023

They are so amazing! So kind, they made the entire process of getting my new car so easy! I am definitely going to come back when i need a new car again! More

by jordanrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivann Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Ruiz
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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Looking forward to assisting you with your future car needs. Drive safely!

December 10, 2023

I like taking my Honda to Norm Reeves for they do a thorough checkup each time I take my car there. More

by Ivan.I.Chiang
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing Norm Reeves for your Honda's checkups! We're thrilled to hear you appreciate our thorough service. We look forward to continuing to exceed your expectations in the future. Drive safely!

December 10, 2023

He was very nice and professional He answered all my questions very clearly with patience and respect. More

by Agmora3141
Recommend Dealer
Yes
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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our team member provided excellent service, answered your questions with patience, and treated you with respect. We appreciate your feedback and look forward to serving you again in the future.

December 10, 2023

I get excellent service John Le when I come to dealership . This is the only dealership that I take my car . More

by Eileenmenchaca
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Report | Print
Dec 10, 2023 -

Eileenmenchaca responded

I get excellent Service at Huntington Beach dealership. John Le gives me excellent service and recommendations for my car.

Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Eileen, Thank you so much for your kind words! We're delighted to hear that you consistently experience excellent service at our dealership. We appreciate your loyalty and look forward to continuing to provide top-notch service for your car.

December 09, 2023

The service director, Catherine, was wonderful with solving my problem. Great customer service. She made it right and I will continue to be a loyal customer because of how she handled it. More

by Alta3838
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Report | Print
Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with Catherine, our service director. We're delighted to hear that her exceptional customer service has earned your loyalty, and we look forward to serving you in the future.

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