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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
962 Reviews

962 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 12, 2023

Great very helpful service . Quick maintenance service. Comfortable relaxed waiting area with lots of vending choices . Also thorough understanding of what was done on my car. I More

by Joxlaj82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

The interior was damaged, sometimes the speakers sound bad like if they were plugged in incorrectly, and the dealer only paid Uber for one way (6 miles to home). Viviana was awesome! More

by Ricardo Gonzalez Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Tony made the experience the most friendly and kind possible he made out visit one of the best More

by Leonhardo33
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
November 11, 2023

Tony Lagos is the best service advisor, he was very helpful and professional. I would totally recommend him to everyone. More

by Leonhardo33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Benito Torres always explains things fully. He even called a couple of hours before the estimated time of completion to let me know that it might take longer. Very considerate. More

by Correiacd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Service advisor John Le provides the best customer service. I will continue to service my vehicle with John and the dealership. More

by Baldanthony1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Received great customer service once again. Appreciate that Benito explains the available options and answers any questions. Never feel like they are trying to up-sell me or talk me into anyth More

by Mkparker4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : I’m sorry his name is escaping me right now, but the man who greets me and checks me in is always professional and keeps the process running smoothly, and I appreciate his good work.
November 11, 2023

Ivette is a top notch professional and extremely knowledgeable and courteous. Excellent customer service and took very good care of me and the car. More

by Nicalec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Ivette is very attentive and efficient. She listens to your concerns and addresses them when the car is ready. You are well informed of what was done to your car. She is an asset to the co More

by Jeanbaggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Proactive, helpful and accommodating service department; they easily changed my appointment when I had a conflict pop up, they provided a reasonable estimate for the work I requested and useful recommendati More

by DMGriffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that you had a proactive, helpful, and accommodating experience with our service department. If you ever have more automotive needs in the future, please don't hesitate to reach out.

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