Norm Reeves Honda Superstore - Huntington - Service Center
Huntington Beach, CA
1,488 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center
Good communication with text confirmation, easy to make appointment, excellent customer service & on time as promised. appointment, excellent customer service & on time as promised. More
Kept me informed on the cars situation and how long repairs would take. Knew how warranty contracts applied repairs would take. Knew how warranty contracts applied More
Can no longer trust Norm Reeves Service department specifically Alex Hernandez, who blatantly lied to what my car needed. He told me he could not fix my tire that needed air because it had glass and w specifically Alex Hernandez, who blatantly lied to what my car needed. He told me he could not fix my tire that needed air because it had glass and was trying to sell me four new tires. I took my car to Costco and they showed me the tire with the nail. It had no sign of glass and they fixed it for $14 More
Great service at reasonable price! They don’t push you and sell unnecessary service items. Only recommendation! They don’t push you and sell unnecessary service items. Only recommendation! More
Benito is always a pleasure to work with. All of the staff remember me and my car and work hard to ensure I have a wonderful experience. All of the staff remember me and my car and work hard to ensure I have a wonderful experience. More
Clayton was very professional and polite person. He updated me o. The car status even without asking He updated me o. The car status even without asking More
Clayton was wonderful. He took care of my car and I had it back fast! Great job! He took care of my car and I had it back fast! Great job! More
I got the service on the same day when I call in and also I pay the same price when you quote me two weeks ago I pay the same price when you quote me two weeks ago More
I was not happy that the service technicians turned my service check oil monitor back to 100% . No oil service was done.this is going to make it difficult for me to track when I actually need to come for service check oil monitor back to 100% . No oil service was done.this is going to make it difficult for me to track when I actually need to come for service. it was 40% More
The dealership has a very good staff from the ones who marked your cars as you arrive to exceptional service advisors. The waiting area also offers good coffee and the like the restrooms are clean and wel marked your cars as you arrive to exceptional service advisors. The waiting area also offers good coffee and the like the restrooms are clean and well maintained. I just have a few suggestions like installing a charging area for customers who are waiting for their cars and to wash the cars after they’re done fixing them . Thank you. More