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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,491 Reviews

1,491 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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September 10, 2024

John Le goes above and beyond for his clients trying to seek an answer to any issues without recommending anything unnecessary. I am confident in John’s advice and will continue to build a rapport with him More

by mattboxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re grateful for your 5-star review! We’re always here to assist you and look forward to serving you again.

September 10, 2024

Easy scheduling with this dealership. In and out efficiently and they did not try to upsell. More

by kurt.rieck67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re honored by your 5-star review! Please don’t hesitate to contact us if you ever need further assistance.

September 10, 2024

Outstanding, profesional, honest service, I ve been taking my car there since I bought it in 2014. I tried other dealers close to home. Their service did not compare to the Huntington Beach service. More

by A.Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can t remember all. But I m sure everyone is good, Emily Murguia
Sep 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the amazing review! We’re glad you enjoyed your visit and look forward to welcoming you back.

September 09, 2024

First time here at HB Honda, and it was positive visit with the service department. More

by candelario gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the wonderful rating! We're glad we could meet your expectations. Feel free to stop by anytime or give us a call!

September 09, 2024

Excellent service, thank Good job, muy buenas personas, el trabajo de los mecánicos excelente, gracias More

by Epineda1691
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your 5-star review made our day! We're here to assist you whenever you need, so don’t hesitate to get in touch.

September 08, 2024

I don't think I'd bring my car back here. I came in on a recall for my airbags. After the fix they wanted to charge me to find out if they work!? Weren't you just working on it.! ? No thanks More

by EJ Mitch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viviana Saenz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We are concerned to read your feedback and would like to learn more about your recent visit with us. If you're interested, please reach out to me at 714-861-4200. Thank you. -Paul Conant

September 08, 2024

Great service but very expensive. I had to go there twice, one for battery and a few weeks later for starter. Battery and starter could have been diagnosed and resolved at the same ti More

by CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're happy to hear that our service team took great care of your vehicle. We hope to work with you again in the future!

September 08, 2024

John was friendly and professional. He explained everything to me and made sure I understood. The staff was friendly and fast. More

by Rbarron057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the 5-star rating! We're thrilled you had a great experience. Please don't hesitate to reach out or visit us again!

September 07, 2024

Listened and understood my concerns. I appreciate their desire to do what is right for the owners. More

by Chats-00Cake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in service. , Michael Momoli-Davoust
Sep 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the 5-star rating! We're here to help whenever you need us, so please don't hesitate to contact us.

September 07, 2024

I took my Honda in for new key FOBS before shipping to Hawaii. As a non-California resident they made it easy for me to get the work done. More

by tmjones801
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your 5-star feedback! It was a pleasure serving you, and we hope to assist you again soon.

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