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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,491 Reviews
Call Service Center (800) 306-6472

1,491 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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September 10, 2024

Clayton communicated with me at different intervals so I was informed about what the technicians found and work that was recommended. They provided a ride home when more work needed to be done. The work was More

by TBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the wonderful feedback! We're thrilled to have earned your 5 stars and hope to see you back soon.

September 10, 2024

They ate the best service I ever had and all the stuffs were friendly! The service was great Quickly and very helpful explained to you what needs be done. More

by tenzinkalsang79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your wonderful feedback! We value your business and hope to welcome you back soon.

September 10, 2024

Great service and knowledgeable customer service and great customer support. Definitely will recommend to my friends More

by Mjcov1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the stellar review! We're thrilled to have earned your trust and are always here to help in the future.

September 10, 2024

Customer service is great. Thank you for the first oil change. Car was done in a timely manner. More

by gary@cprfoods.com
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your 5-star feedback! Please let us know how we can continue to meet your needs in the future.

September 10, 2024

They were very friendly and helpful in choosing the right car for me I highly recommend them More

by normagoodhart112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We’re glad we could provide a top-notch experience and look forward to seeing you again.

September 10, 2024

Car came in driving smooth left driving like a 90s suburban Regret coming here, no accountability. More

by citrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Schlueter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
3.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We regret to read about your recent service visit and understand your frustrations. We would like the opportunity to learn more about your experience with us. If you're interested, please reach out to me at 714-861-4200. Thank you. -Paul Conant

September 10, 2024

Always helpful and take the time to explain the work needed. Very good about finishing your car when promised. More

by Vivibrads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your 5-star review! It’s always a pleasure serving customers like you—feel free to reach out if you need anything.

September 10, 2024

Good service representative. Work always done when promised. We drive 30+ miles to Norm Reeves in Huntington Beach. More

by Crenegar35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the great rating! We’re thrilled to have earned your trust and hope to see you again soon.

September 10, 2024

Very helpful and kept me informed on how my car was coming along. I appreciate that highly. More

by Micheaellorera81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your 5-star review means the world to us! Feel free to reach out if you have any questions or need further assistance.

September 10, 2024

Viviana not only arranged my requested service, but pointed out some services the car needed for safety reasons. All those services were completed in a quick and timely manner. More

by Browntb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the perfect rating! Our team is here for you whenever you need us, so don't hesitate to visit again.

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