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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,329 Reviews
Call Service Center (800) 306-6472

1,329 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 31, 2024

Service was quick and efficient. I will return to this dealership in the future. Thank you. More

by losdoyers4life7423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Viveros
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Jan 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We welcome you to return to our dealership at any time! We're glad that we could demonstrate how we could take care of your Honda. Thanks so much, and we look forward to working with you again!

December 31, 2024

Ivette was extremely helpful and kind. My car was serviced quickly and Ivette called me as soon as it was done More

by Cassie_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Ivette demonstrated the type of service that we strive to provide, Cassie! We're glad that you were well taken care of when you brought in your Honda. Thank you for sharing your experience, and we will be happy to serve you again!

December 31, 2024

Thank you Yvette for your help Always professional, knowledgeable and friendly We will always do business with you More

by Rabbathrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're happy to hear that Ivette is giving our customers the service that their cars deserve! We welcome you back at any time, and hope to serve you for many years to come. Thank you!

December 31, 2024

Great service! Tony was very helpful! Answered all our questions! Good work on my car!!!!!!! More

by nikhilbdg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Norm Reeves Honda Superstore - Huntington responded

What an enthusiastic review! We're happy that Tony could do good work on your car and kept you well-informed. Remember to check out our service specials so that you can get the most value out of your service visit. Thanks for coming by!

December 30, 2024

We absolutely think that the Norm Reeves Huntington Beach Honda Store has the best sales and service department. We have taken our CRVs to this location for many many years. From Jason Ung in service to Carl More

by Chinalady1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Herrera in sales. Excellent to have on your staff in your sales department
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Dec 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re absolutely thrilled to hear how satisfied you’ve been with both our sales and service departments over the years! Jason Ung and Carlos Herrera are truly exceptional members of our team, and we're grateful to have them serve you. Your continued trust in us means the world, and we look forward to welcoming you back when it’s time for your next Honda! We’ll be ready to provide the same professional, friendly experience you’ve come to expect. See you soon!

December 29, 2024

Kept me informed about my car's progress and answered my questions. Lounge was great. More

by shhiskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're so glad to hear that you had a great experience with us! Keeping you informed and answering your questions is always our priority, and it’s wonderful to know you were comfortable in our lounge during your visit. When you need service again or are ready for a new vehicle, we’d love to have you back for another excellent experience!

December 28, 2024

Quick and professional service. Love the computer room. Advisor very helpful to explain my car’s condition. More

by Denise_Phung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled you had a quick, professional service experience and that our computer room added to your comfort. Our advisors love to help explain everything in detail, and we’re happy to hear you felt well-informed. We can’t wait to serve you again the next time you need us!

December 27, 2024

Clayton was really helpful and was definitely had the best customer service. I appreciate how he responded to my calls properly More

by Ressay7792
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We’re so glad Clayton made your experience special with his helpful and attentive customer service. He and the team always go the extra mile to ensure you're taken care of, and we appreciate you recognizing that. We’re here whenever you need us next—whether it’s for service or another vehicle, we’d love to see you again!

December 27, 2024

It’s very easy and friendly people who work there and helpful so I came here to my car More

by Wielandflorina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for your review! We’re glad we could meet your service needs. Our team is here whenever your vehicle needs care—see you next time!

December 24, 2024

The recall was performed as promised in time. They checked the entire car and indicated what would be needed to take care in the future. John Le was very easy to talk to and courteous I defini More

by Sorinteo3020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We were happy to help you with your recall service and are glad the work was completed to your satisfaction. On behalf of John and all our team, thank you for your business and we hope to see you again.

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