Norm Reeves Honda Superstore - Huntington - Service Center

Tony Lagos was awesome! I would definitely come back to Norm Reeves Honda Huntington Beach and use Tony as my service advisor again! I would definitely come back to Norm Reeves Honda Huntington Beach and use Tony as my service advisor again! More

Honest, professional, did the work well at an appropriate price. Viviana is great, and I really appreciate the shuttle service from/back to the dealer. I've always used Norm Reeves for servicing my Civic, price. Viviana is great, and I really appreciate the shuttle service from/back to the dealer. I've always used Norm Reeves for servicing my Civic, and will continue to do so as long as I continue to have the good experience I've had over the years. More

Very professional. Had me in and out efficiently. Great communication. A credit to your company Had me in and out efficiently. Great communication. A credit to your company More

Excellent customer service, always answering what customer has questions. He is the best of the best at NormReeves Honda HB customer has questions. He is the best of the best at NormReeves Honda HB More

The service and the people are always great to deal with and I go 40 miles out of the way to go to this location. No regrets and I go 40 miles out of the way to go to this location. No regrets More

I have had three Honda Accords and always have had them serviced at Norm Reeves Huntington Beach. Great customer service! serviced at Norm Reeves Huntington Beach. Great customer service! More

I’m a Uber driver of 10 years (22,000 trips), so I need my car in tip-top shape. Benito has always taken care of my service needs, and I’ve never been disappointed. I bring my car in monthly for at least a my car in tip-top shape. Benito has always taken care of my service needs, and I’ve never been disappointed. I bring my car in monthly for at least an oil change. My car has 260,000 miles, and I’m glad I have both a Honda and excellent dealership for my car. More

Very helpful and knowledgeable. Quickly got me back on the road. Worked with me on the price. Had just purchased a Certified Used Car, when I had a problem with our old car, which i Quickly got me back on the road. Worked with me on the price. Had just purchased a Certified Used Car, when I had a problem with our old car, which is why so many of your employees got 5 Stars. More

When I first brought my car in, my regular Service Rep was gone on vacation. So Clayton, was going to help me out that day, but it was going to take the next day to get started on it because I brought th was gone on vacation. So Clayton, was going to help me out that day, but it was going to take the next day to get started on it because I brought the car in late that first day and I understood that. So I was told by Viviana Saenz, that she would contact me first thing in the morning the next day on the progress of the repair. Well, by 1pm, I hadn't heard a word from her, or anyone else, so "I" called in and she wouldn't answer her phone and was bumped over to Tony. Well, at least someone was helping me now, but now I lost a half a day and was told my car couldn't be ready that day, so since it was late in the day I had to scramble to rent a car so I could get to work to work that night. Oh, by the way, Viviana Saenz, NEVER EVEN reached out to let me know the status of my car. And Clayton, put his hopes on her to help him with his customer. So now the next day Clayton Einck, called me for the bad news about my car repair process and then at least my car was on it's way to being fixed. So now two days have been wasted, no thanks to Viviana Saenz... What a worthless Service Rep. So now Clayton, got the ball rolling and Thanks goodness by Tuesday 5 days later, my normal Service Rep, Benito, had returned from vacation, and he and Clayton worked together to get my car back to me after 7 days of working on it. Now, After all that, I need to bring the car back because, since it's a Civic Hybrid, the hybrid part doesn't kick in and work. The IMA battery is good and charging, but won't take over when I stop and a light. More

Norm reeves is Amazon dealership and service department provide excellent and professional quality service. Ivette is supper person and experienced communicator. provide excellent and professional quality service. Ivette is supper person and experienced communicator. More