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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,501 Reviews
Call Service Center (800) 306-6472

1,501 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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September 24, 2024

Done quickly and friendly. These guys work hard to make customers happy. I recommend the service department in Huntington Beach More

by Ericbohnus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

It’s fantastic to hear you had a great experience! Thanks for the 5-star feedback, and see you next time.

September 24, 2024

Viviana was Great and really responsive to my questions as well as needs. I believe that goes for all of your customer service and support staff there. Mateo and the other driver were extremely courteous a More

by Tran.John7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am sorry to say, but my memory lapse me from when I was there. There was an African-American gentleman who greeted me when I dropped the car off. I would drop my car off there again, just to see him smile. What a great man!
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Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re grateful for your glowing review! Come back anytime—our team is here for you.

September 24, 2024

Good service & fair charges. I’d like a little more description on issues. More long term consequences of an ongoing issue More

by Bob S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the kind words and 5-star rating! We’re always ready to help, so don’t hesitate to reach out.

September 23, 2024

Very nice staff , friendly and explained everything thoroughly. Service was fast and efficient. Thank you More

by Ljnr29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander hernandez
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Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We love seeing happy customers! Thank you for your 5-star review, and we hope to see you again.

September 22, 2024

Jason Ung was very helpful, kind and courteous. He provided excellent customer service, and I’m thankful for that! More

by amber
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your review! We're always here to help, so please feel free to reach out or stop by again.

September 22, 2024

It was our first time at this dealer. Everything about the visit was very positive. Clayton was awesome. He was very knowledgeable about the tires I was interested in and I am so happy More

by Poko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female who has office by the advisors. Did not get her name, but she was extremely positive and helpful.
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Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the glowing review! We're thrilled to hear you had a great experience and hope to see you again soon.

September 21, 2024

John Le is my go to person. He very professional and nice. Great asset to Honda!! More

by Hbdikidi1356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re delighted to hear about your positive experience! Let us know if there’s anything else we can do for you.

September 21, 2024

Viviana is the best, she is very reliable and I trust her with my car More

by Rd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're grateful for your 5-star feedback! Don’t hesitate to contact us or visit whenever you need assistance.

September 21, 2024

Service was timely and waiting room was comfortable with a nice coffee/latte/ tea machine. Also liked that there was a room in order to make private phone call if necessary. More

by berny9ii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lainez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks so much for your kind words! We’re here to help, so don’t hesitate to come by or reach out.

September 21, 2024

I’ve been bringing my Honda to Norm Reeves in Huntington since 2014. They are great. More

by Davidmalinofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your stellar review! We're here for you anytime—please visit us again soon.

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