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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,458 Reviews

1,458 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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September 24, 2024

I’m an Uber driver and Benito has always helped with my car needs. I bring tge car in at least once a month for an oil change. Nd anything else Benito recommends. More

by Ahjensen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your 5-star review means a lot! We look forward to assisting you with any future needs.

September 24, 2024

There is nothing much to say except the service is always prompt and courteous without exception. More

by Cwells15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your wonderful review! We’re here to help with anything you need.

September 24, 2024

Benito Torres is always helpful, one of the reasons I’ve been a repeat customer for 10 years. More

by Chirilac444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

It’s fantastic to hear you had a great experience! Thanks for the 5-star feedback, and see you next time.

September 24, 2024

Clayton is always very friendly, professional, efficient and knowledgeable. He stays on top of the situation and keeps me informed. More

by owensmary410
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re so glad you enjoyed your experience with us! Thank you for the 5-star rating.

September 24, 2024

Great service. Called day before got an appt. Next day. Diagnostic showed what was wrong. Car back to us in 7 hours. More

by Piertegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the perfect rating! Don’t hesitate to reach out if we can assist you in the future.

September 24, 2024

Done quickly and friendly. These guys work hard to make customers happy. I recommend the service department in Huntington Beach More

by Ericbohnus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

It’s fantastic to hear you had a great experience! Thanks for the 5-star feedback, and see you next time.

September 24, 2024

John was very nice and helpful. We ordered me Ubers without me asking for my next destination. The store was clean and tidy. However, all of my tires were low when my car was return More

by Jz
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the kind words and 5-star rating! We’re always ready to help, so don’t hesitate to reach out.

September 24, 2024

I love your service department and dealing with Jason! !! He is the best at knowing the best for both of our cars!! More

by Svgsag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your wonderful review! We’re here to help with anything you need.

September 24, 2024

Good service & fair charges. I’d like a little more description on issues. More long term consequences of an ongoing issue More

by Bob S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the kind words and 5-star rating! We’re always ready to help, so don’t hesitate to reach out.

September 24, 2024

Viviana was Great and really responsive to my questions as well as needs. I believe that goes for all of your customer service and support staff there. Mateo and the other driver were extremely courteous a More

by Tran.John7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am sorry to say, but my memory lapse me from when I was there. There was an African-American gentleman who greeted me when I dropped the car off. I would drop my car off there again, just to see him smile. What a great man!
Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re grateful for your glowing review! Come back anytime—our team is here for you.

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