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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,458 Reviews
Call Service Center (800) 306-6472

1,458 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 21, 2025

They made a special effort to solve a problem. Everyone was so curious. The dealership was very clean. More

by Krcornelison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're delighted by your review! Our team loves what they do and problem-solving is important to us, so this is great to hear! If you need anything else in the future, just reach out. We'll be here!

March 21, 2025

Benito Torres was great. Very helpful and communicated well. We will def be back for service. More

by avenged2313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

It’s wonderful to hear that Benito Torres made a significant impact during your visit. His great communication and trustworthy assistance are just a couple of the reasons why we're grateful to have him on our team. If you want to visit Benito for service again, schedule an appointment with us online. We look forward to it!

March 21, 2025

timely and excellent service very satisfactory work done very polite folks clean and professuonal environment More

by srafiqhome
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We take pride in delivering swift, top-notch care with courtesy and efficiency. Reviews like yours encourage us and let us know we're succeeding. Your satisfaction makes what we do worth it! Thank you!

March 21, 2025

Vivian greeted me immediately upon driving up to service. She got my info and took great care of me. I asked how long for new tire, she said 1.5 hrs. I mentioned I had to be back at work and asked if she c More

by tpappas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We’re pleased that Vivian’s proactive approach and swift service exceeded expectations. We'll tell her about what you said - we know it'll brighten her day! Thank you so much, and when it's time for that next service interval, we'll be here to help.

March 21, 2025

Great customer service. I felt understood when discussing issues with my vehicle. Services were completed correctly and in a timely manner. More

by Mxpickens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the 5-star review! Our goal is to listen closely to your concerns and ensure timely service, and your satisfaction motivates us to excel.

March 18, 2025

Kevin was great, very knowledgeable and I felt like he made recommendations that were good for me. More

by Mc_246
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Kevin is awesome - he'll definitely appreciate the feedback! We always want to help our customers and are glad that shone through. The next time you need to schedule maintenance, please check out our specials. Until then!

March 16, 2025

Purchasing made easy, service department, made easy and provided rideshare service to and from home👍 More

by Deanna.Kinsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Deanna, this is what we like to hear! Thank you so much for sharing your experience. We're glad that our team made your car ownership experience and provided rideshare help when you needed it. Please tell any friends in need about us, so we can help them, too!

March 16, 2025

Clean with a wonderful lounge and tea for a comforting warm drink while waiting. Although I recommend reupholstering some of the seats. More

by Hbandy03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're so glad that you enjoyed our lounge and free drinks. We appreciate your honest feedback and will use it to improve our services. Thank you!

March 15, 2025

Kept me informed as regular checkup done and recall work completed, ahead of scheduled time! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Pat. We're glad that our team kept you informed and got your repairs done quickly! The next time you need service, please consider us again. We have an online service scheduler you can use to book an appointment.

March 14, 2025

Thank you Benito Torres and Javier Torres for taking care and providing excellent service for both of my Honda Accords this week (2016 and 2021 Hybrid). You both are still reason I will continue buy the Hon More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres (mechanic)
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito and Javier will be thrilled to read your review of the service that two of your Honda Accords received! You must really love Hondas as much as we do. Thanks so much for the positive feedback, and we're here for you when you need us!

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