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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,430 Reviews
Call Service Center (800) 306-6472

1,430 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 19, 2024

This is my preferred dealership to go to, i have used the norm reeves honda costa mesa location in the past and i feel like the hb location is better all around. More

by michaellsanberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tech Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Joo
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Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's nice to hear, Michael! Thank you for choosing our dealership, and we hope to serve you once again.

November 19, 2024

As usual, Benito took good care of my Honda needs. Thank you for your continued help. More

by Ahjensen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty in our service team, especially Benito! Thank you for sharing, and we look forward to serving you and your Honda in the future.

November 16, 2024

Very fast and efficient he was nice and welcoming. Would highly recommend going to John. More

by Jacobsteerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that your service visit went so well with John's help, Jacob! We strive to provide fast and efficient service for your Honda. Thanks for stopping by, and we look forward to seeing you again!

November 16, 2024

I didn’t have to wait for service and everyone communicated well. My only issue is a recall that nobody seems to have a part for. It’s related to the battery housing I believe. More

by Vicsarah10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's great that you received the communication you needed regarding the battery housing recall for your Honda! Please give us a call so that we can track this part down for you. Thank you! Paul Conant, 714-861-4200

November 16, 2024

Always professional service in a clean and safe environment. From the service advisor to the technician, and porters, this is the dealership I choose service all for our families Honda vehicles. More

by Davidcurry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

What a nice review, David! We're happy that you received quality service from our team. Thanks so much, and we can't wait to help you out again!

November 15, 2024

Customer Care. Confidence. Family. Quality. Trusted. Patient. Knowledgeable. Friendly. Relationship. Grateful. Loyalty. Fantastic Customer Service! More

by Lyriccd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
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Nov 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

What a great set of adjectives for your Honda service visit! Thank you, and we hope to take care of your car at a future visit.

November 14, 2024

Clayton is the most outstanding and professional person in the Honda Service Department. I would definitely recommend him to others! More

by Thaibui11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Wow! Clayton will be thrilled to read this review, Thai! We appreciate you giving him the shout-out after your Honda received service. Thank you, and we can't wait to work with you again!

November 14, 2024

Great service. This is the second time I get my car serviced with Benito and he has been extremely helpful and thoughtful as usual. More

by Fabio.Horie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Murguia
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Nov 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We welcome you back to our service center, Fabio! Thanks for returning and letting us know that Benito provided you with excellent service once again. Hope to see you next time!

November 14, 2024

Clean and well kept dealership with a great staff. Thank you, For all the years of outstanding service. More

by Davidcurry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

This review makes us so happy, David! It lets us know that we're doing things right and that you're comfortable coming by. When you're ready for another appointment, we'll be glad to see you. Thank you!

November 13, 2024

The service department is very good for taking care of the customers and providing a a excellent service. Thank you More

by Shawndiep
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We strive to provide excellent service, Shawn, and are delighted that that was your experience with Benito! Thanks for letting us know, and we hope to see you at your next appointment!

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