Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,430 Reviews

1,430 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
December 08, 2024

The customer service is pretty good here. Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems More

by Amyschelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback and would like to make things right with your 2020 Honda Odyssey, Amy. Please contact our Service Manager, Catherine Schlueter, at catherine.schlueter@normreeves.com or (714) 842-5431 to resolve any outstanding issues. Thank you.

December 07, 2024

Everyone was very professional and friendly. The waiting area in the service department was very clean and comfortable. More

by Burnerrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your review regarding your Honda service visit! Since we value customer feedback, we'd like to find out what we can do to provide you with a five-star experience. Please let us know. Thank you!

December 07, 2024

Jon Le was awesome and attentive. Took care of things in a timely manner and even ordered the necessary wiring harness for my recall. More

by Lurecrazy
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that your service visit for the wiring harness fix for the recall that your Honda had went well! We aim to provide timely service and happy that's what was delivered. Thank you, and we hope to see you in the future!

December 07, 2024

Jason has always taken of me and my cars. We love Honda Superstore in Huntington Beach! It has excellent service from beginning to end. I would definitely recommend my friends ti go here. I’m More

by Dianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your loyalty means a lot to us, Dianna! Thanks for sticking with us and Jason especially. We appreciate the recommendation, and we'll see you next time!

December 06, 2024

This is my third Honda and I always get my car serviced at Norm Reeves. Benito Torres has always been there for me giving me great service. I always know I can trust Benito to give me sound advice. More

by Patriciauye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

You loyalty means a lot to us, Patricia! Thanks for putting your trust in our team, especially Benito. We appreciate it, and hope to see you when you schedule service again!

December 06, 2024

The overall service was great, efficient, and Ivette was very professional and friendly. Will recommend to all. More

by Cesar.Gastelum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're happy to read this great review about your Honda service visit, Cesar! Thanks for the praise for Ivette, and we look forward to seeing you in the future!

December 06, 2024

Tony always takes good care of us with both our vehicles. Appointments make it easy to get it done when convenient for us. More

by Ddenardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We like to make service convenient for our customers so we're happy that was the outcome for you. Thanks so much for letting us know about your experience, and we'll pass on your compliments to Tony. Feel free to use our online scheduling for your next appointment!

December 06, 2024

We have always received excellent service at the Norm Reeves Honda Service Center. They are very professional and give a lot of information, including photos about the service to be performed. More

by skswanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty regarding your Honda service visit! We're happy to keep you in the loop for your service needs with regular updates and photos. Thanks for sticking with us, and we hope to partner with you on service for years to come!

December 05, 2024

Great Dealership, great service. They are always ready to assist their customers with any questions and concerns. More

by tknipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Cruchley ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Dec 05, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate the positive feedback on your Honda service visit! We're happy that you've felt satisfied when you've come to our dealership. Thank you, and we look forward to serving you again!

December 04, 2024

Jason was great! He explained everything clearly.. He was knowledgeable and very customer focused. Thanks Jason! More

by vicki.armond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Cruchley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that your service visit for your Honda went so well, and Jason gave you the information that you needed, Vicki! Thanks for sharing your praise, and we hope to see you for a future appointment!

...
22
...