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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,337 Reviews
Call Service Center (800) 306-6472

1,337 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 05, 2023

Dealership is clean. Service area is conducive to working remotely with individual rooms. Good coffee machine too. Ivette is very efficient personable and keeps me well More

by Jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience! We're delighted to hear that you appreciate our clean dealership, remote-friendly service area, and efficient, personable service from Ivette. We strive to create a comfortable environment for our customers. We look forward to serving you again!

December 05, 2023

Great service and work fairly priced. Been coming for years. No unnecessary work or recommendations. Thank you. More

by Ratbag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and kind words! We're delighted to have earned your trust over the years. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service.

December 03, 2023

Overall good. Was expecting a status call though that didn't happen Car was ready at the promised time though More

by Lon.harper
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 04, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We apologize for missing the status call but are glad to hear your car was ready as promised. We'll work on improving our communication for a better experience next time. Your support means a lot!

December 03, 2023

Benito was very kind and super helpful Will definitely be back to see him in the future. More

by Rlcole899
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Dec 04, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Benito. We'll be here and look forward to seeing you again in the future! Drive safe!

December 03, 2023

John was very attentive and apologetic when my car wasn't ready when they thought it would be. He went above and beyond to help. More

by Clyonmft
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Dec 04, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience! We appreciate your patience and understanding. John is dedicated to providing exceptional service, and we're glad he could assist you. We look forward to serving you again soon.

December 03, 2023

Excellent Customer Experience! John Le is very professional and thorough in explaining what my car needs and why. More

by Bethechange775
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Dec 04, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! John is indeed fantastic at providing thorough explanations. We're thrilled to hear about your excellent experience and look forward to serving you again. Drive safely!

December 02, 2023

Everyone was helpful and the servicing was efficient. Very happy with my experience at this dealership More

by Rh93
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership! We're thrilled to hear you had a great experience with our team. If you need anything else in the future, don't hesitate to reach out. Safe travels!

December 02, 2023

Ivette was great. Norm Reeves is very fair and professional service. We're very satisfied More

by Winwithsilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the wonderful feedback! We're thrilled Ivette provided you with exceptional service. Your satisfaction means the world to us at Norm Reeves. Drive safely, and we look forward to serving you again in the future!

December 02, 2023

Good service. Advisor was precise and direct with service provided. And performed at a good amount of time. More

by engdavid562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service advisor. Providing efficient and precise service is our priority. We appreciate your support and look forward to serving you again in the future!

December 01, 2023

All good car reception was fast, the advice for services needed was accurate, the car was serviced in an acceptable time, I liked this desler did not asked for appointment, thank you More

by morenodanny_55
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Report | Print
Dec 03, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We really appreciate you taking the time to share your experience working with our service team. We are pleased to hear that you received fast service and reliable advice and we hope to work with you again in the future.

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