Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,504 Reviews

1,504 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
January 17, 2024

The service was great! The shuttle driver was awesome! A very good experience all around. More

by Hbbeachbums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our service exceptional, and we appreciate your kind words about our shuttle driver. Look forward to serving you again!

January 17, 2024

Knowledgeable staff & they communicate all service issues very well. I would highly recommend to Honda owners. More

by Csmiranda1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience with our knowledgeable staff and effective communication. It's our pleasure to serve Honda owners, and we appreciate your recommendation!

January 17, 2024

Thank you for excellent service and help to make my car in good condition and clean More

by Raef Masoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that you're satisfied with our service. If you ever need assistance again, feel free to reach out. Safe travels!

January 17, 2024

Excellent experience with getting my first service At Norm Reeves Honda. It was easy to get an appointment in the service. Writer was very efficient and pleasant. The oil change was done quickly improper More

by Bill_Patch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with our service team at Norm Reeves Honda! We appreciate your feedback and are committed to addressing any concerns with the self-locking feature during your next visit. We look forward to continuing to provide excellent service for your Ridgeline.

January 17, 2024

Appointment easy to set up online, greeted by attendants kindly and felt welcomed after a busy Christmas. Photos taken with tablet to document pre-view of car upon presentation. Recommendations came wi More

by Ttnguyen3421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear about your positive experience! Our team is committed to providing a welcoming environment and transparent service. Thank you for choosing us, and we look forward to assisting you in the future.

January 17, 2024

Maintenance appt was at a convenient time, I was greeted as soon as I pulled into the service area, given an estimate on repairs, called when it was ready as offered a shuttle to take me to the dealer. Grea More

by Patcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience! We're delighted to hear that your maintenance appointment was convenient and that our team provided excellent service. We appreciate your feedback and look forward to serving you again in the future.

January 17, 2024

Norm Reeves used to have excellent customer service, now their customer service sucks. They lost my business. More

by Jtedesco59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're disappointed to hear that you were dissatisfied with the level of customer service you experienced, Jtedesco59. If you'd like to contact us to express your concerns, we would value your feedback and work on making improvements. Thank you.

January 17, 2024

They were very pleasant to talk to. It was my first time here and didn’t know where the service desk was, but the front desk secretary gladly showed me the way. I’ll definitely comeback More

by stevennguyen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership! We're delighted to hear you had a positive experience with our team, and we look forward to welcoming you back for your future automotive needs. Safe travels!

January 17, 2024

Attentive and knowledgable staff, comfortable waiting and refreshment areas, nice parts store with good selection and always detailed service reports. More

by Rickdlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your thoughtful feedback! We're delighted to hear that you appreciate our attentive staff, comfortable facilities, and comprehensive service. We look forward to serving you again in the future. Safe travels!

January 17, 2024

I want to take this opportunity to thank my service advisor, John Le for his impeccable service, professionalism, recommendations and care. I have had John as my service advisor since 2018 when I fir More

by Investmentstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words and loyalty! We're delighted to hear about your positive experiences with John Le. We'll make sure to share your appreciation with him, and we look forward to continuing to provide excellent service for years to come.

...
118
...