Norm Reeves Honda Superstore - Huntington - Service Center
Huntington Beach, CA
1,504 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center
The service was great! The shuttle driver was awesome! A very good experience all around. The shuttle driver was awesome! A very good experience all around. More
Knowledgeable staff & they communicate all service issues very well. I would highly recommend to Honda owners. very well. I would highly recommend to Honda owners. More
Thank you for excellent service and help to make my car in good condition and clean in good condition and clean More
Excellent experience with getting my first service At Norm Reeves Honda. It was easy to get an appointment in the service. Writer was very efficient and pleasant. The oil change was done quickly improper Norm Reeves Honda. It was easy to get an appointment in the service. Writer was very efficient and pleasant. The oil change was done quickly improperly unfortunately the intermittent issue with the self locking feature could not be replicated. I’m extremely happy with my Ridgeline except the irritation I get with the self locking feature hopefully the next time I bring it in it will be corrected properly More
Appointment easy to set up online, greeted by attendants kindly and felt welcomed after a busy Christmas. Photos taken with tablet to document pre-view of car upon presentation. Recommendations came wi kindly and felt welcomed after a busy Christmas. Photos taken with tablet to document pre-view of car upon presentation. Recommendations came with price calculations which was helpful and presented in a way that made me as a customer feel comfortable. More
Maintenance appt was at a convenient time, I was greeted as soon as I pulled into the service area, given an estimate on repairs, called when it was ready as offered a shuttle to take me to the dealer. Grea as soon as I pulled into the service area, given an estimate on repairs, called when it was ready as offered a shuttle to take me to the dealer. Great service ! More
Norm Reeves used to have excellent customer service, now their customer service sucks. They lost my business. their customer service sucks. They lost my business. More
They were very pleasant to talk to. It was my first time here and didn’t know where the service desk was, but the front desk secretary gladly showed me the way. I’ll definitely comeback It was my first time here and didn’t know where the service desk was, but the front desk secretary gladly showed me the way. I’ll definitely comeback. More
Attentive and knowledgable staff, comfortable waiting and refreshment areas, nice parts store with good selection and always detailed service reports. refreshment areas, nice parts store with good selection and always detailed service reports. More
I want to take this opportunity to thank my service advisor, John Le for his impeccable service, professionalism, recommendations and care. I have had John as my service advisor since 2018 when I fir advisor, John Le for his impeccable service, professionalism, recommendations and care. I have had John as my service advisor since 2018 when I first purchased my vehicle from your dealership. I have leased/owned almost a dozen Honda's since I began driving more than 39 years ago. Having John as my service advisor has truly been a privilege and I trust his advice and recommendations completely. I look forward to the day that he becomes the manager of the Service Department in Huntington Beach. More