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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,340 Reviews
Call Service Center (800) 306-6472

1,340 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 11, 2023

Despite being very busy, they got my car finished on time. They were courteous and professional, as usual. More

by Ph98241
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We appreciate your kind words and are delighted to hear that we could meet your expectations. Safe travels, and we look forward to serving you again in the future.

December 11, 2023

It is good Okay, I will John explains the service is going to be done before the car is taking in More

by Oalcaino
Recommend Dealer
Yes
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience with John's service explanation. We're pleased to hear that our communication met your expectations. If you have any further feedback or questions, feel free to reach out.

December 11, 2023

They are so amazing! So kind, they made the entire process of getting my new car so easy! I am definitely going to come back when i need a new car again! More

by jordanrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivann Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Ruiz
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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience. Looking forward to assisting you with your future car needs. Drive safely!

December 10, 2023

I like taking my Honda to Norm Reeves for they do a thorough checkup each time I take my car there. More

by Ivan.I.Chiang
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing Norm Reeves for your Honda's checkups! We're thrilled to hear you appreciate our thorough service. We look forward to continuing to exceed your expectations in the future. Drive safely!

December 10, 2023

I get excellent service John Le when I come to dealership . This is the only dealership that I take my car . More

by Eileenmenchaca
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Dec 10, 2023 -

Eileenmenchaca responded

I get excellent Service at Huntington Beach dealership. John Le gives me excellent service and recommendations for my car.

Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Eileen, Thank you so much for your kind words! We're delighted to hear that you consistently experience excellent service at our dealership. We appreciate your loyalty and look forward to continuing to provide top-notch service for your car.

December 10, 2023

He was very nice and professional He answered all my questions very clearly with patience and respect. More

by Agmora3141
Recommend Dealer
Yes
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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our team member provided excellent service, answered your questions with patience, and treated you with respect. We appreciate your feedback and look forward to serving you again in the future.

December 09, 2023

Good job - no problems - just an oil change Just an oil change - I don't like this survey except to rate the service agent More

by Wallstreetcraps
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your recent oil change! We appreciate your feedback and are pleased to hear that you had a positive experience with our service team. If you have any suggestions on how we can improve, feel free to share. Drive safely!

December 09, 2023

We love Benito as he has always given us great customer service. We did not have a good experience with one of your sales gals the last time we brought our car in for service. We were solicited an opp More

by Lisaandkenny7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 09, 2023

Clayton has been my service rep twice and he is great. He has been very informative and very nice. More

by Judiup
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your positive feedback! We're thrilled to hear about your positive experiences with Clayton. We strive to provide excellent service, and we look forward to serving you again in the future.

December 09, 2023

Everything went smoothly. ..lots of attention They kept me informed about what was needed and when my car would be ready. More

by Bettyforeman
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're delighted to hear that everything went smoothly and that you appreciated our attention to detail and communication. We look forward to serving you again in the future.

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