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Norm Reeves Honda Superstore - Huntington

Huntington Beach, CA

Overview
Employees
Reviews
Vehicles
4.8
1,822 Reviews
Welcome to Norm Reeves Honda Huntington Beach Norm Reeves Honda Huntington Beach is your local Honda dealer serving drivers in Westminster, Long Beach, Orange County, Newport Beach, and beyond. Our dealership features a large inventory of more than 2,000 new Honda models and over 500 used or certified pre-owned vehicles. So no matter what you’re looking for, we can help you to get behind the wheel of a terrific new car.
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19131 Beach Blvd

Huntington Beach, CA

92648

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Showing 1,822 reviews

October 26, 2024

My car bottom cover was not secured properly and fell off after I left the service center. They weren’t able to fix it until the next day as well. I was stuck on the freeway with my cover dragging and it cou More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're concerned that the cover for your Honda wasn't secured properly during your service visit, V. This is not the level of service that we pride ourselves on providing to our customers. We'd like to make this right. If you're interested, please reach out to me at 714-861-4200. Thank you. - Paul Conant

October 26, 2024

I have never responded to one of these reviews before but I was really disappointed to have a 12:30 appointment and not have my car ready until closing time. It took me 15 minutes to get to the dealer from t More

by ljnishi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re sorry that your service visit wasn’t up to your expectations, ljnishi.  If you would like to discuss this further, please contact me at 714-861-4200. Thank you. Paul Conant

October 26, 2024

The dealership from the start had one of the most energetic energy and happiest attitude. More

by cruzj22542
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grady Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ivann Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Joo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's our sales staff for you--always ready to help with energetic attitudes! We're glad that you noticed and got to experience that when you bought your new Honda, cruzj22542. Thanks for letting us know, and congratulations! See you next time!

October 25, 2024

He was very nice. Explained what kind of work was being done, to my car More

by mae.pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's great to hear, Mae! We're happy that our technician could explain the services that your Honda received. Thank you, and we hope to see you next time!

October 25, 2024

Benito was able to answer a question for me regarding recalls on my Accords. He got back to me almost immediately More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Our priority is keeping our customers safe, so we take recalls seriously, Yostamps. We're thankful that Benito returned your call about your Accords. We hope that your service visit went well, and thank you for giving us your business. Thank you, and see you for a future appointment!

October 24, 2024

I like the way your company services. Barry Luke, he is patience with customer and kind. More

by conbobby2020
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barry Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Joo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We wish you the very best with your new Honda, conbobby2020! We're happy that you were satisfied with the process and that Barry could support you. Thank you, and we look forward to working with you again!

October 24, 2024

Benito is the best, this is our 6 th car with Honda. Benito has been our service advisor for many years. He is knowledgeable and courteous. He is great at explaining what work is needed on our car. He i More

by Lisaquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
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Oct 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Wow! Car number 6! We are very flattered that you returned for service and have been trusting Benito for years, Lisa. We will let him know about the kind compliments you gave to him. He's a keeper! Thanks so much, and we'll see you at your next appointment.

October 24, 2024

She is very pleasant and efficiently gets things done! I was very happy with the repairs. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate the positive feedback on Ivette and how she helped you get your Honda back in shape, Mike! Thank you, and we hope to serve you again!

October 24, 2024

Service was very profesional, patient, respectful, helpful, caring, comfortable, calm, knowledgeable, communicative, supportive, and honest. More

by Armando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Joo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Santos and Joe Rodrieguez
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Oct 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We hit every positive adjective, Armando, and we couldn't be happier! Thanks for sharing these glowing words about sales experience when buying your Honda. Congratulations, and we can't wait to help you again!

October 24, 2024

Alex is friendly and professional. This is our second purchase at HBH and we highly recommend purchasing your next car from them. Thank you for your assistance with our purchase, More

by jackie.crespo2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda, Jackie, and we appreciate you returning for your second vehicle! We're thrilled that Alex could navigate you through the process. Thanks so much, and we'll see you next time!

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