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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,393 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,393 reviews

March 13, 2013

Had a great experience getting my new car there. The dealer rep Ted was really helpful and answered our questions patiently. We got our quote over the internet and he even had our paperwork ready by th More

by disneylove0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Mar 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! I'm happy to hear that Ted provided you with the outstanding customer service you deserve. Thank you for writing this review and recommending us to your friends and family. Don't hesitate to contact us if you have any questions about your new car! Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 12, 2013

Phil Byrd displayed excellent service. He was very knowledgeable and sensitive to our needs. I give him 2 thumbs way up. We greatly apreciated the fact that this dealer was not pushy. He informed then More

by am130673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your visit with us! Phil is a valued member of our team and it's encouraging to know that he was able to impress you. We understand that car shopping can be stressful; that's why we work so hard to maintain a hassle-free environment. We hope to impress you during future visits; be sure to find us on Twitter and Facebook for our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 10, 2013

We typically dislike car salesmen, however Kevin Harris was great. Kevin answered every question without pressuring us or using any of the typical sales pitches. He was very courteous, gave us all the de More

by Lsantillan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin harris
Mar 11, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! I'm happy to hear that Kevin was able to offer you a fresh perspective on the car shopping experience. At Norm Reeves Honda, our top priority is providing 100% customer satisfaction and it's great to hear that we were able to help your daughter find the perfect vehicle. Be sure to find us on Twitter and Facebook to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 09, 2013

Kim Kelly is an EXCEPTIONAL sales person because she really cares about her customers and goes above and beyond to deliver a quality experience. This is the 5th Accord that I've leased through Norm Ree More

by hhikitah0nda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We truly do feel honored to have Kim as a part of our team; it's fantastic to hear that you were satisfied with the service she provided. Your loyal business is greatly appreciated and we look forward to working with you again in the future. Before your next servicing appointment, be sure to find us on Twitter and Facebook. We offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 09, 2013

I am very grateful for Eduardo kindness and hospitality and his knowledge about Honda Civic EXL Navi. His clear and quickly answers in person and phono. My price request was accept. Now I'm happy with my e More

by jorgegarcia110251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora, Eduardo Mora
Mar 11, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic! It's great to hear that Eduardo was so helpful during your visit. We work hard to maintain an honest, pressure-free environment and I'm happy that we were able to satisfy your needs. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 07, 2013

It was an amazing experience. The Sales Consultant was very accomodating and helpful overall. He did a fantastic job and made my car shopping less stressful. He did a fantastic job! Thank you. More

by kulit912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Mar 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about our dealership! We work hard to provide our customers with a well-informed and stress-free experience. It's great to hear that you were so satisfied during your visit. We'd love to work with you again; be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 06, 2013

I had a very good experience at Norm Reeves Honda. Herbert Ratcliffe was very efficient and knowledgeable. He helped to make my experience good while at the dealership. I will surely seek out his ex More

by fayebarbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase from Norm Reeves Honda! Herbert is a valued member of our team and he'll be pleased to hear that you were so satisfied during your visit. It's encouraging to know that we've earned your trust and repeat business; we look forward to working with you again. If you haven't already, be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 05, 2013

Great experience overall. Friendly staff and very willing to help and find the best deals that are fit for you. Make the effort to best satisfy you. More

by Johnny3strada
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Chen
Mar 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What a great review to read! Thank you for taking the time to write about your experience with Norm Reeves Honda. We work hard to maintain a hassle-free and knowledgeable environment; it's wonderful to know that our staff was able to impress you. If you haven't already, check us out on Twitter and Facebook. We offer exclusive specials for our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 04, 2013

We drove 63 miles from our house to norm reeves Honda by one of our friends suggestion for test drive a Honda mini van to compare with Toyota mini van we ware impressed , we ware more impressed by the sale More

by trader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Ed provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 04, 2013

Great dealership and made my car shopping faster, friendly and cost efficient way. Keep up the good work and help the shoppers with there needs. More

by Tummalakk
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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