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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,092 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,092 reviews

December 05, 2012

I would like to say thank you to Ben for making my first car buying experience a great one. Not only was he extremely kind and knowledgeable, but patient as well. He took the time explaining all of the diff More

by sarabriseno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first car buying experience! You've made a fine decision by going with the Civic. We want each of our customers to feel appreciated and pleased when they drive off our lot and I'm very glad Ben was able to impress you. Before your next servicing visit, check us out on Twitter and Facebook. We offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 05, 2012

good experience overall and purchased two cars from hossain ahamed and now looking for a third car from him soon. great dealership and look forward to going back. More

by cool2bbueno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian S. Bueno
Dec 06, 2012 -

Norm Reeves Honda Superstore Cerritos responded

It's wonderful to know that we have earned your trust and repeat business! Hossain is a valued member of our team and I'm glad he has been able to impress you during your multiple visits. We are looking forward to helping you with your third purchase. Before you come in, be sure you've check out our exclusive specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 04, 2012

Great experience. Ben was very attentive of my needs and worked hard to meet them. I felt that he could relate to my experience of a student purchasing my first car. He was very patient and made me feel ver More

by DeniseLizarraga
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2012 -

Norm Reeves Honda Superstore Cerritos responded

I am thrilled to hear about your experience with Norm Reeves Honda. We work hard to ensure that each of our guests feels comfortable and at home during their visit. It's great to know that Ben was able to provide you with such expert customer service. It's also wonderful to hear that you feel welcome when you come back for your routine servicing appointments. Please be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 03, 2012

I was on a mission yesterday to start the investigative process on getting a vehicle to replace my Nissan lease. Armed with exhaustive data on the best small SUV - Honda was my first stop and ended up bei More

by karenduvall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Medina; Mucio Sanchez
Dec 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Your fantastic review was quite a refreshing read! Congratulations on your new CRV; I am sure you are continuing to enjoy it. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Norm Reeves Honda. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 03, 2012

Kevin Harris and his sales manager were great to work with. We knew exactly what we wanted and the dealership came through for us. The transaction went very smooth throughout the whole process. For a lar More

by jgrantsocal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Kevin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. It's great to know that we were worth your drive. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 02, 2012

Norm Reeve's Honda needs to rethink some of their business practices. Although we had a great experience with our salesperson, working with the finance department was a whole different story. The mis More

by moradulce
Recommend Dealer
No
Employees Worked With
Rich Fisler
December 01, 2012

Honda has provided mew with great customer service. I got what I expected and that's quality assurance. Danny Atienza is a great dealer. He helped me get my new 2012 Honda Civic EX :] More

by Pcacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new Honda Civic! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Danny is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 01, 2012

Great experience with the same sales consultant--Phil Great experience with the same sales consultant--Phil Byrd! He is very personal and caring. Thanks to him we spent in Norm Reeves great day. He e More

by anda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 01, 2012

Linda made my car buying experience just perfect. I've been looking for just a nice, simple civic coupe for a while and its been harder than i thought it would be but when I got here and met her she was q More

by Avstarbucksgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Linda provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 30, 2012

Salesmen was nice, polite and informative in presenting the Accord, making me confident in buying from Honda. I will make purchase before holiday form tjis representative. It is nice to see a gentlemen w More

by JRLauderdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Collins
Nov 30, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and excellent star rating! I am happy that our staff was able to impress you during your visit. It's encouraging to know that you will be coming back to Norm Reeves to make your purchase. You won't be sorry! Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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