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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,723 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,723 reviews

December 28, 2010

Great price and great customer service. Jackie from Internet Sales and Kevin from Sales were very helpful. I really liked how they gave you a direct answer and make sure that you are taken care of. Ver More

by Derek Kodani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jacquelina Bernardino and Kevin Harris, Jackie Bernardino
Dec 30, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review Derek and congratulations on your Honda Civic! We are pleased to know that Jackie and Kevin were such a big help to you. Customer satisfaction is a big part of our daily goal, so its great to know we have provided you with a great experience. If there is anything else you need please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 27, 2010

My sister had purchased her new vehicle from Eduardo in August and I decided it was the right time for me to make my purchase. I was offered a fair price on my trade in and was pre approved and details we More

by HondaCivic2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora & Mucio(Finance), Eduardo Mora
Dec 27, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We appreciate you sharing the positive experience you had at Norm Reeves Honda Cerritos. Thank your sister as well for the great referral. We are glad to have found you the best price as well as the right car. If there is anything we can do for you, please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 27, 2010

After a bad experience dealing with the people at Honda World of Westminster, I didn't know what to expect next. I am happy to say that buying from these guys was a wonderful experience from beginning to e More

by tgarrett33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen; Paul; Ryan, Rafael Messen
Dec 28, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations TGarrett33 on your new Honda CR-V! We truly appreciate your business and the great review to posted. Everyone you mentioned in your review is going to be very excited to know how great they made your experience with Norm Reeves Honda Superstore Cerritos. If there is anything else you need, please feel free to contact us or stop in. Thanks again, and visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 23, 2010

I have owned 7 Honda vehicles prior to buying the newest one which was a Honda Odyssey EX-L. I have always been pleased with Honda as a organization and as a manufacturer. I have bought this car and the p More

by Cajun59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Lori Simons
Dec 23, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your Honda Odyssey EX-L! Thank you for sharing the great experience you had with Norm Reeves Honda Superstore Cerritos. We appreciate your loyalty to the brand as well as Norm Reeves. Tom and Lori will be thrilled to hear about this review. If there is anything you need please contact us or stop by. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 21, 2010

Chris has been really helpful on the get go. I first inquired via the internet. I sent a request for a quote for Honda Pilot EX-L with RES and I got a prompt response. Of all the 5 dealers I have inquir More

by MarlonRibunal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ramos
Dec 21, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you MarlonRibunal for such a great review. Congratulations on your Honda Pilot EX-L! We are proud to be your goto choice for a car dealership. Chris Ramos and the rest of are staff all value customer satisfaction and it seems they achieved it in this situation. If you or your wife ever need anything in the future, please contact us. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

Dec 23, 2010 -

MarlonRibunal responded

And also, I forgot to mention the awesome Finance Manager, Rich Dagostino, who did all the paperwork. He was able to provide all the information that we needed. Overall, it was a quick transaction. After few minutes in the finance department,I was out driving with a big smile on my face.

December 21, 2010

An extremely pleasant and painless experience. Kim and the rest of the staff were very friendly and helpful. We had already agreed to a price before coming to the dealership which made the overall purcha More

by pagal05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Kelly
Dec 21, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your car purchase Pagal05! Thank you for your 5-Star review about our dealership and I am glad we made your experience a pleasant one. Kim Kelly and the rest of the staff will be pleased to see they could help you out and if there is anything else you need please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 18, 2010

I needed information on getting a new car and I'm a young driver so the whole experience in buying was new to me. Bill Lujan helped me with all my questions and helped me understand more about what I needed More

by kat343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lujan
Dec 21, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Kat343! We appreciate your positive review and are glad we could assist you in your search. The first time you buy a car should be as easy and relaxing as the last time, and that's the experience we try to provide. Whenever your ready or if you need more information, please feel free to contact us or stop back in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 16, 2010

FOR THE PAST TWELVE YEARS OR SO I HAVE ALWAYS PURCHASED MY CARS FROM NORM REEVES HONDA IN CERRITOS. IT IS THE FRIENDLY AND PROFESSIONAL SERVICE THAT I HAVE RECEIVED FROM SALES PERSON KAVEH TEHERANI THAT HA More

by Artirani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KAVEH TEHERANI
Dec 16, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Artirani, We appreciate your business and loyalty of twelve years and hope to continue bringing you quality service for another twelve years. Kaveh Teherani will be thrilled to hear he is making such a positive impact on our customers. If there is anything you need, please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 16, 2010

I had a wonderful experience at norm reeves honda thanks to bill lujan. He answered all my questions and I didn't feel pressured. I was unable to make my purchase that day but did come back and bill helped More

by mrfernando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bill lujani
Dec 16, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your purchase Mr. Fernando! We are pleased to hear that you had a wonderful experience at our dealership. We are satisfied only when our customers are satisfied and it seems Bill Lujan made that possible. We would love to continue bringing you excellent service, so if there is anything else you need please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 14, 2010

Everyone I worked with was great! George had excellent knowledge of the cars and was very friendly and helpful. Let's just say I did not get the same service from other dealerships in the near vicinity. I More

by MaliaH58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Habib, CJ Fitzgerald, Frank Wong
Dec 14, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5.0 review and congratulations on your new car! I am happy to hear that George Habib was so helpful to you while you were visiting Norm Reeves Honda Superstore in Cerritos, CA. The effort we put forth from our hard work really pays off when we hear these type of reviews. Thanks again and also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

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