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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,650 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,650 reviews

August 28, 2012

I went to buy a car at this dealership for the second time. My salesperson was Roberto. I was there 3 hours because I could not find the perfect car. Roberto kept looking and finally found it. I am very More

by chun18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roberto Arteaga
Aug 29, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback with us! Roberto is a valued member of the team and will be happy to hear that you've spoken so highly of him. We truly appreciate your business and hope to see you soon! Also, be sure to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 27, 2012

Manny Sandoval a sales person firts approached me and my family when I was getting an oil change for my 2004 Civic coup done. He was really friendly and professional like every body at Norm Reeves Honda but More

by miguelangel13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sandoval
Aug 29, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! Manny will be thrilled to hear that you are so pleased with the service in which he provides you. We hope you continue to enjoy your new Accord and feel free to come to Manny or any member of our team with any questions in the future. We're here to help! Don't forget to like and follow us on Facebook and Twitter for special offers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 24, 2012

The service was great. Eduardo was really helpful in finding the car I wanted. He was quick to find me a good deal. I was able to communicate efficiently with his Spanish. I would recommend bringing any More

by hotshot90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora
Aug 27, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you stopping by and taking the time to review us. We pride ourselves on our excellent customer service and we are happy that we have Eduardo who is able to meet those needs for you. We would like to encourage you to Like us on Facebook and follow us on Twitter. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 24, 2012

Excellent experience and highly recommended! The selection was the best, by far and the sales process was as easy as I have ever had. Over the years, I have purchased many cars and this was my best More

by F75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Byrd
Aug 27, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking your time to review us and for stopping in and making your new car purchase with us. Making the sales process easy is something we take pride in and we are glad that our process was the easiest you've had. Make sure you like us on Facebook and follow us on Twitter to keep up with our latest news. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 20, 2012

Car salesmen must know cars. But that alone will not make a good car salesman. They must be personable, have patience beyond endurance, and be reliable. What they promise they must deliver. Tony was all of t More

by mannahansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! I'm happy to hear that you found Tony to be so helpful and reliable. Our entire team strives to be all off that and more for each of our guests. Thank you for your business and we look forward to seeing you in the future when any car purchasing or servicing needs may arise! Don't forget to visit our Facebook and Twitter pages for exclusive offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 17, 2012

Friendly service. Jose Sanchez, took his time showing us a variety of cars. It was my first time purchasing a car, yet Jose guided us through every step. I was very pleased with the service and will/have re More

by crystal.marinruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Sanchez
Aug 20, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your story with us! We love hearing back from our customers and it's great to know that Jose could exceed your expectations. We feel that all customers deserve to be treated with respect and courtesy and we're glad that you felt valued while visiting our dealership. Make sure to like and follow us on Facebook and Twitter for access to exclusive coupons and special offers you won't find anywhere else. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 16, 2012

To my sales person Jackie , who made my experience of buying a new car more enjoyable . I had contacted her through the phone and from the start I felt like I was being welcomed. Jackie was very patient More

by Bluefire88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Aug 17, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us! Jackie will be happy to know that you are so pleased with the service in which she's provided you. She, as well as the rest of our team, strives to go above and beyond in customer service each and every time. We hope you continue to enjoy your new car and look forward to your next visit! Don't forget to visit our Facebook and Twitter pages for exclusive offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 16, 2012

Friendly service! I have to come back for oil change on Monday ! It's nice people! It's my first time to buy car, and they make it easy for me! More

by langlo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Harris
Aug 17, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely appreciate the feedback! It is great to hear what our customers think about their experience so we can continually strive to exceed their expectations and grow as a dealership. We truly appreciate your business and look forward to seeing you on Monday! Be sure to check out our Facebook and Twitter pages for exclusive offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 14, 2012

Linda Ly was very helpful. We began going over the CVR, Accord, Pilot and Crosstour. Throughout Linda was helpful, informative and friendly. I decided on the Crosstour and was comfortable on my decision ba More

by kyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely appreciate the feedback, Kevin! Linda will be thrilled to hear that you've spoken so highly of her. Our team is dedicated to exceeding our customers expectations and we are happy to hear that we've met this goal with you. Please let us know if there is anything we can help you with in the future! Don't forget to visit our Facebook and Twitter pages for monthly specials. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 14, 2012

Me and my family would love to thank Jorge Ruiz for helping me drive off the lot with my new civic. Right from the beginning he answered all of our questions and knew everything when it came to showing More

by helloKitty24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz, Jorge Ruiz
Aug 16, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! Our team knows how stressful buying a new vehicle can be and we aim to provide our customers with a positive, hassle-free experience each and every time. Jorge will be happy to hear that you and your family are so pleased with the service in which he's provided you. We hope to see you in the future and be sure to visit our Facebook and Twitter pages for exclusive offers! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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