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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,506 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,509 reviews

March 18, 2013

We went to Norm Reeves Honda, not knowing if we were truly in the market for a new vehicle. A friend of ours just bought a new Accord, and we really liked the vehicle. We were contacted by Ed Mondavi, a More

by bartlebaugh805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for submitting this wonderful feedback! Congratulations on your new Honda Accord; I'm confident you are continuing to enjoy it. We hope to work with you again in the future; please visit us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 18, 2013

Phil and Norm Reeves exceeded expectations. Phil was very patient in discussing the different vehicle choices and never pressured us dupring the purqchase of oura new CRV. Addittionally , Phil spent More

by Newcrvowner74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Phil will be delighted to hear that you were so satisfied during your visit with Norm Reeves Honda! Congratulations on your new CR-V; don't hesitate to give us a call if you have any additional questions. We hope to have earned your trust and future business. If you haven't already, find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 18, 2013

I was having my Civic serviced and ended up taking home a CRV. Danny is a great man! He is the best at what he does. He gave me a great offer I couldn't pass up on. If you are looking for someone you can tru More

by mvill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

This is a fantastic review! Congratulations on your latest purchase; I'm happy to hear that Danny was able to earn your trust. We look forward to working with you again in the future. Before your next servicing appointment, check out our exclusive monthly specials on Twitter and Facebook! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 18, 2013

Tony and Ziggy made the process a breeze .... I will Highly recommend them both...I received a very good price for my trade in which my diss ion much easier. More

by Hammer4011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zingy
Mar 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this wonderful feedback! It's wonderful to hear that you were satisfied with the price you received on your trade-in. Tony and Ziggy will be delighted to hear that they were able to impress you and earn your recommendations. Before your next visit, check out the exclusive monthly specials on our Twitter and Facebook pages. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 16, 2013

This is a late review but i just had a follow up from Dan seeing how everything was yesterday and it just reminded me that you just don't get that type of service anywhere these days; plus the fact that peop More

by hpw1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu
Mar 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review is greatly appreciated! I'm happy to hear that Dan was able to impress you by providing our trademark excellent customer service. We look forward to doing business with you again in the future. If you haven't already, find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 15, 2013

It was a great experience buying our first car, Roberto was very, very patient with us, answering all our questions and concerns we had and helping us in finance. Thanks. More

by mathew11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first car! Roberto is a valued member of our team and it's fantastic to hear that he was able to impress you during your visit. Please don't hesitate to call or stop in if you should have any additional questions or concerns. Be sure to find us on Twitter and Facebook before your next servicing appointment; we offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 13, 2013

Had a great experience getting my new car there. The dealer rep Ted was really helpful and answered our questions patiently. We got our quote over the internet and he even had our paperwork ready by th More

by disneylove0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Mar 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! I'm happy to hear that Ted provided you with the outstanding customer service you deserve. Thank you for writing this review and recommending us to your friends and family. Don't hesitate to contact us if you have any questions about your new car! Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 12, 2013

Phil Byrd displayed excellent service. He was very knowledgeable and sensitive to our needs. I give him 2 thumbs way up. We greatly apreciated the fact that this dealer was not pushy. He informed then More

by am130673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your visit with us! Phil is a valued member of our team and it's encouraging to know that he was able to impress you. We understand that car shopping can be stressful; that's why we work so hard to maintain a hassle-free environment. We hope to impress you during future visits; be sure to find us on Twitter and Facebook for our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 10, 2013

We typically dislike car salesmen, however Kevin Harris was great. Kevin answered every question without pressuring us or using any of the typical sales pitches. He was very courteous, gave us all the de More

by Lsantillan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin harris
Mar 11, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! I'm happy to hear that Kevin was able to offer you a fresh perspective on the car shopping experience. At Norm Reeves Honda, our top priority is providing 100% customer satisfaction and it's great to hear that we were able to help your daughter find the perfect vehicle. Be sure to find us on Twitter and Facebook to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 09, 2013

Kim Kelly is an EXCEPTIONAL sales person because she really cares about her customers and goes above and beyond to deliver a quality experience. This is the 5th Accord that I've leased through Norm Ree More

by hhikitah0nda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We truly do feel honored to have Kim as a part of our team; it's fantastic to hear that you were satisfied with the service she provided. Your loyal business is greatly appreciated and we look forward to working with you again in the future. Before your next servicing appointment, be sure to find us on Twitter and Facebook. We offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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