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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,506 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,506 reviews

April 06, 2013

Kevin was very friendly from the very beginning. Did a great job of presenting me the different options I had in the model I wanted. More

by efraincruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! Kevin is a valued member of our team and he'll be happy to hear that you were so satisfied with your experience. We hope to work with you again in the future; remember to find us on Twitter and Facebook for our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 05, 2013

I have always been a big fan of Norm Reeves Honda in Cerritos. Salespeople (especially Nick Pin) have always been very pleasant, low key and never pushy/hard sell, but extremely helpful and knowledgeab More

by cspisto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pin
Apr 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for writing this fantastic feedback! We are delighted to have you as a member of the Norm Reeves Honda family. Nick is a talented and valued employee; he'll be happy to hear that you've been so impressed by him. We look forward to working with you again in the future! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 02, 2013

Great staff,excellent customer service. This was the best new car buying experience I ever had. The whole process was great. Would highly recommend this dealership. Thanks! More

by Superdave23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! Thank you for taking the time to write this wonderful feedback. I'm happy to hear that our spectacular customer service offered you a fresh perspective on the car buying experience. Before your next servicing appointment, check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 02, 2013

I am very satisfied with my purchase with Norm Reeves.... I am happy thank you all for making it happen.Greg was very helpful and made this a reality for me as well as Frank Wang did. More

by Des1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wang, Greg Buysman
Apr 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was a pleasure to read! I'm happy to hear you are continuing to enjoy your purchase from our dealership. Greg and Frank are valued members of our staff and they'll be delighted to hear that they were able to exceed your expectations. If you haven't already, find us on Twitter and Facebook. We offer exclusive specials to our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 02, 2013

I'm giving this place 5 stars simply for Herb Rattcliff., the car salesman, who made it a wonderful experience. Hospitality and customer service minded, Herb is, by far, the best car salesman I h More

by Queven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic! It's encouraging to hear that Herb was able to impress you during the search for your perfect Honda. Thank you for spreading the word about our dealership; we hope to work with you again in the future. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 01, 2013

To my sales person Jackie , who made my experience of buying a new car more enjoyable . I had contacted her through the phone and from the start I felt like I was being welcomed. Jackie was very patient More

by Butterfly27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Apr 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for writing this great review! Jackie is a valued member of our staff and it's great to hear that she made you feel comfortable during your visit. Congratulations on your new car; I'm sure you're continuing to enjoy it. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 01, 2013

Honda have been my number 1 choice because of the quality of their cars. My experience with Jackie and Dan, at Norm Reeves Honda, now have won my customer loyalty with Norm Reeves as the Honda place to go to More

by normfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, in Finance, Jackie Bernardino
Apr 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was a delight to read! Thank you for your kind words about our dealership. Jacki and Dan are valued members of our team and it's encouraging to know they were able to help both you and your wife find the perfect Hondas. We look forward to working with you again; visit us on Twitter and Facebook for access to our exclusive specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 29, 2013

I just wanted to take a minute to let you know that one of team leader Jorge Cordon did a champion job for me. He helped me to sort out of an issue of billings and more explanations. I don't hesitate to co More

by tuncegrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Jorge Cordon
Mar 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Jorge will be delighted to hear that he was able to impress you during your visit at Norm Reeves Honda. It's great to hear that you found him to be so helpful when answering your questions. I hope we've earned your repeat business; we'd love to continue impressing you during future visits. Please find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 29, 2013

I wanted to give a BIG ZERO star but 1 is the lowest.This is worst Honda dealer store you can ever come into.The salesman I dealt with was Sam Alfhadini. The worst salesman ever.He was so rude during the con More

by chiranjeevibhandaru
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Sam Alfhadini
March 29, 2013

We had such a great car buying experience. He took his time and we never felt rushed or pushed to make a quick decision. We typically do our car shopping online but this experience has really changed our More

by Angib27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio De La Cruz
Mar 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

It's wonderful to know that your experience at our dealership has offered you a fresh perspective on car shopping! Our staff works hard to provide outstanding customer service while maintaining a hassle-free environment; I'm happy to hear that Sergio was able to exceed your expectations. Please find us on Twitter and Facebook to gain access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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