Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Kevin was very friendly from the very beginning. Did a great job of presenting me the different options I had in the model I wanted. great job of presenting me the different options I had in the model I wanted. More
I have always been a big fan of Norm Reeves Honda in Cerritos. Salespeople (especially Nick Pin) have always been very pleasant, low key and never pushy/hard sell, but extremely helpful and knowledgeab Cerritos. Salespeople (especially Nick Pin) have always been very pleasant, low key and never pushy/hard sell, but extremely helpful and knowledgeable. Nick was courteous, demonstrated great expertise regarding the pre-owned/pre-certified Honda CRV 2009 that I was interested in and went out of his way to make me feel secure and confident in my purchase. All in all, from start to finish, it was a great experience and if I'm ever in the market again for a Honda, I'll be going back to see Nick Pin at Norm Reeves Honda! More
Great staff,excellent customer service. This was the best new car buying experience I ever had. The whole process was great. Would highly recommend this dealership. Thanks! new car buying experience I ever had. The whole process was great. Would highly recommend this dealership. Thanks! More
I am very satisfied with my purchase with Norm Reeves.... I am happy thank you all for making it happen.Greg was very helpful and made this a reality for me as well as Frank Wang did. I am happy thank you all for making it happen.Greg was very helpful and made this a reality for me as well as Frank Wang did. More
I'm giving this place 5 stars simply for Herb Rattcliff., the car salesman, who made it a wonderful experience. Hospitality and customer service minded, Herb is, by far, the best car salesman I h Rattcliff., the car salesman, who made it a wonderful experience. Hospitality and customer service minded, Herb is, by far, the best car salesman I have ever had the opportunity of doing business with. he was never trying to sell us anything. He was simply helping us find the right car with whatever we were looking for, and he really did an. Amazing job at it. Not only is he passionate about helping people, I felt as though he is also passionate about the cars he was selling. He knew the cars and he knew what to recommend. He seemed genuine and took the time to get to know us and our situation before moving forward with any intent of sales.I can definitely see why the Cerritos Norm Reeves is the #1 Honda Dealer. With someone like that on your team, how can you not? I'm Loving my New Honda Civic !!!! Two thumbs up for Herb Ratcliff!!!!!! More
To my sales person Jackie , who made my experience of buying a new car more enjoyable . I had contacted her through the phone and from the start I felt like I was being welcomed. Jackie was very patient buying a new car more enjoyable . I had contacted her through the phone and from the start I felt like I was being welcomed. Jackie was very patient with me even though I almost drove her nuts changing the colors on the vehicles several times and trust me I'm the most indicisive person you'll know. Overall she became someone I felt comfortable with she was a pint size bundle of joy which made my fear of buying a car turn into a fun one . More
Honda have been my number 1 choice because of the quality of their cars. My experience with Jackie and Dan, at Norm Reeves Honda, now have won my customer loyalty with Norm Reeves as the Honda place to go to of their cars. My experience with Jackie and Dan, at Norm Reeves Honda, now have won my customer loyalty with Norm Reeves as the Honda place to go to, and go back to. I purchased my Honda on Friday, and came back two days later for a second Honda, for my wife (and maybe a third for my daughter to be a new driver soon). Thank you very much, Jackie and Dan, for all your help. More
I just wanted to take a minute to let you know that one of team leader Jorge Cordon did a champion job for me. He helped me to sort out of an issue of billings and more explanations. I don't hesitate to co of team leader Jorge Cordon did a champion job for me. He helped me to sort out of an issue of billings and more explanations. I don't hesitate to complain when necessary, so it's important to let the compliments flow when appropriate. More
I wanted to give a BIG ZERO star but 1 is the lowest.This is worst Honda dealer store you can ever come into.The salesman I dealt with was Sam Alfhadini. The worst salesman ever.He was so rude during the con is worst Honda dealer store you can ever come into.The salesman I dealt with was Sam Alfhadini. The worst salesman ever.He was so rude during the conversation.The moment we walked in I understood that he was not in a mood to sell the car.He had this kind of an attitude that he was doing me a favor by selling the car.There were no negotiations at all.I wanted to buy the car today but he screwed the entire plan.On top of that when I asked him for a feedback form he replied "Do you want to complain against me?"What a bad attitude.I will advise everybody not to buy your Honda here.They gave me the worst deal in the market. P.S - The guy forgot that there are other dealers in the market as well. More
We had such a great car buying experience. He took his time and we never felt rushed or pushed to make a quick decision. We typically do our car shopping online but this experience has really changed our time and we never felt rushed or pushed to make a quick decision. We typically do our car shopping online but this experience has really changed our view. I recommend Sergio for any one looking for good customer service! More