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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
9,876 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 9,876 reviews
February 19, 2025
Really helpful and gave me the best deal ,really nice and professional , he won’t waste your time . professional , he won’t waste your time . More
by Cash_cmb
Employees Worked With
February 19, 2025
The customer service was great. Everyone was nice and very kind. I would refer my family and friends. Everyone was nice and very kind. I would refer my family and friends. More
by jlblack30
Verified CustomerEmployees Worked With
February 19, 2025
I thought everything was taken care of on my visit however, I received an email a few days later asking me to schedule an appointment to finish up the work done. I was confused so called dealership & however, I received an email a few days later asking me to schedule an appointment to finish up the work done. I was confused so called dealership & was told they’d get back to me… they haven’t. More
by rjcd80
Employees Worked With
Service employee
February 18, 2025
Staff is so welcoming. I absolutely loved working with Albert, Jesus, and Amir. They all did amazing making me feel comfortable as a first time buyer. I absolutely loved working with Albert, Jesus, and Amir. They all did amazing making me feel comfortable as a first time buyer. More
by Valerie Becerra
February 18, 2025
Its a good place, front desk help right away and the give us a good service us a good service More
by fco_javi_04
February 18, 2025
Incredible experience. Courteous, professional, from sales to finance Did 95% of the deal over the internet. Susanna Yim went above and beyond to get my deal done. I won't Courteous, professional, from sales to finance Did 95% of the deal over the internet. Susanna Yim went above and beyond to get my deal done. I won't go to any other Honda dealership. Susanna is awesome!! More
by dodgerfan1966
Employees Worked With
February 18, 2025
Advispr have no excellent customer service. He is rude. Not answering 2 calls. I just want to check about the status of my car coz im in the mall for almost 4 hours and i am with my 85 year old He is rude. Not answering 2 calls. I just want to check about the status of my car coz im in the mall for almost 4 hours and i am with my 85 year old mom. Nobody told me the service will take that long,a customer service told me about a couple of hours only before i made an appointment. 100% the advisors service sucks.since 2015 i bought 5 cars from you.i enjoy the services that is i keep on coming back.Next time,ill think 2x before ill decide of coming back.Respectfully, Customer Disatisfied More
by cabebe.mark..
Employees Worked With
Service advisor
February 18, 2025
Very helpful and friendly human beings in this store. This is the store to buy a car! This is the store to buy a car! More
by jlpm102
