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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,531 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,531 reviews

November 18, 2024

This has been the best car buying experience! Came in looking for a used car and Christy was able to get me into a new vehicle with lower payments. She was very informative, not pushy and gen More

by jc4pinkribbon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your 2025 Honda Pilot! Make sure that you try out the 7-Mode Drive System--it can really make a difference when tackling different types of terrain. Thanks for your business, and please let us know when you need your first service appointment!

November 17, 2024

The BEST. This Norm Reeves Honda Cerritos has been part of my life for the past 30 plus years. As an adult I've purchased nine cars in total. With more to com More

by Porterfam10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Vargas, Service-5 Stars
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Wow! We're so flattered that you've stuck with us for more than 30 years and purchased nine cars! Thanks for sticking with us, and we look forward to another 30 years. See you soon!

November 17, 2024

Norm reeves made it super easy for me to do my trade in since my lease was about to be up. More

by gissel562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're here to make car-shopping a breeze, and we're glad that was the result with your purchase of a new Honda! Thanks for putting your trust in us, and we're happy that your trade-in went so well, too.

November 17, 2024

I really love the customer service they provide. Our sales representative was Hossain Ahamed he really help us get our deal and we bought 2 cars. More

by Laurarosales8318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you buying more than one Honda from us, Laura! We're thrilled that Hossain could give you such an awesome experience. Thank you, and we welcome you to return!

November 17, 2024

The staff here always provide excellent service. It’s a smooth and easy transaction always More

by antionettejanderson432435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad to hear that, Antionette! Our goal is to give our customers a satisfying service visit for their cars. Thanks so much for letting us know, and we hope to see you again!

November 17, 2024

Neal was very attentive and especially accommodating, especially since I initially only planned on buying used instead of new. I know I was being really picky but he did for the most of what I wanted ri More

by alyalcantara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're happy that you could find a car in a color that pleased you. Thanks for the positive feedback for Neal, and we look forward to your next visit!

November 17, 2024

Such a great dealership with a lot of car options and actual honest staff. I have just gotten my 4th lease from this dealership and I do not think I can ever get a car from somewhere else. I have always More

by elhaoulijh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your fourth lease of a new Honda! We're so happy that you've put your trust in us and that Hossain could provide you with such a great shopping experience. Please let us know what we can do in the future for you. Thank you!

November 16, 2024

Was not a great experience very bad service had me there for 8 hours told to me go back twice it was a really bad service won’t be back there. More

by hinojosa4maria@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We'd like to learn more about your service experience for your Honda, Maria. We understand your frustration about the delays you experienced and would like to resolve the issues you faced. Please contact our dealership when it's convenient for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

November 16, 2024

They are really nice, Alberto the sales man he treat me real good. Thanks honda of cerritos. More

by cnybri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda! We're pleased that Alberto could be there for you. Thanks so much, and we can't wait to see you again!

November 16, 2024

The staff was professional and courteous. There was a delay in responding to me about the service being completed. Estimate on service completion was an hour extra. More

by berto15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know any of theae
Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're glad that your service visit went so well for your Honda! Thank you for letting us know about the delay, and we hope to provide you with a five-star experience next time.