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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,804 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,804 reviews

December 24, 2024

Trevor and his team are the BEST! He never fail to deliver . Excellence service! Wishing you all the fun and good health this Christmas. Merry Christmas and Joyous Prosperous New Yea More

by Dezpos1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Dec 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Happy holidays and new year to you too! We appreciate this feedback for Trevor and his team so much - we know your rating will bring smiles to their faces this holiday season. Thank you for being part of our Norm Reeves family and we look forward to delivering exceptional service for you and all our customers in 2025.

December 24, 2024

It would be better if you start the car wash again. You used to have it before the pandemic. Other dealers have it back long time ago More

by Rigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Rigo. Thanks for sharing your feedback with our team. We will keep this in mind for the future, as we always want to make life easier for our customers. Thanks once again.

December 23, 2024

Got great service as always. Julie made sure everything was taken care of. Thank you More

by alohajoe. Seiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your review! Nothing makes us happier than ensuring our customers leave with a smile. We’re always here to help keep your vehicle running smoothly!

December 23, 2024

I need help to register the apps on my cell phone, you don't want to help me, they tell me that every time I need something I have to go personally to Honda More

by Azael.ortiz911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Montoya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel y amir
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Dec 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we value your feedback and would like to learn more about your experience. Please reach out to me at your earliest convenience to provide more details and identify a resolution. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 21, 2024

Very good service. Job completed on time. Friendly helpful staff. I am very satisfied. Thanks More

by tslick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Dec 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, we're so glad you were satisfied by your experience with us! Your happiness is our priority.

December 21, 2024

Oscar in service department super He took good care of me Would recommend your dealership More

by tbird67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in service
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Dec 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your review! We’re glad we could meet your service needs. Our team is here whenever your vehicle needs care—see you next time!

December 20, 2024

Christiana was and is excellent from the beginning to the very end of our car buying experience. She was very professional, and had much patience with us. I was happy Iwe were able to work with her, s More

by eddieg3000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We love to hear this positive feedback for Christina! She is definitely an asset to our team and we're glad she gave you the patience and care you deserve. At Norm Reeves Honda of Cerritos, it's important to us that every customer feels helped and supported, so we're glad that was your case. Thank you!

December 19, 2024

Julie is a great service advisor. She always gives honest and helpful tips. Came on a Saturday so the wait was a bit long. Nice waiting area with plenty of seating. Used a coupon for More

by mlee9097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie c
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Dec 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We love to hear these kind words about Julie! She is a valued member of our team and this will surely make her day. Thank you, and we hope to see you again soon.

December 19, 2024

Attentive, but not pushy. Great selection of cars, both used and new. Clean and inviting. More

by Wunderm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to see that you had a 5-star experience! We always want to go the extra mile with our attentive team, vast selection, and inviting atmosphere. It's good to know that was your experience!

December 19, 2024

Recently bought a Honda Civic from Norm Reeves. Devon was excellent and made the experience wonderful. He was professional, friendly, and got me a good deal! More

by Geselle
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on new Civic, Geselle! What an amazing choice! We're sure the safety features will give you plenty of confidence on the road ahead. If you have any questions, don't hesitate to reach out.

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