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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,395 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,395 reviews

June 09, 2025

Christy was very nice, professional, friendly, knowledgeable. She explained all the information about my vehicle. I will recommend her to my family and friends. Thank you More

by marlyn5254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wow, your kind words about Christy’s professionalism and friendliness really brighten our morning. She loves helping drivers understand every detail of their vehicle, so it’s fantastic to know you felt well-informed. We can’t wait to welcome your family and friends next time!

June 08, 2025

They were really nice and excels at their job treated me well and made me feel comfortable and service was really good 5 stars More

by mariavaliente73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Maria, your five-star review has us doing a happy dance over here! 🌟 We’re thrilled you felt right at home and comfy during your visit. Can’t wait to welcome you back for round two of excellent service!

June 08, 2025

Excelente servicio Calidad de servicio de el vendedor 10 de calificación Me gustó Norm Reeves Honda número 1 More

by fhmtkt
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
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Jun 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Gracias por la calificación y revisión de cinco estrellas. ¡Qué tengas un lindo día!

June 07, 2025

Terrible communication. I had to email management after no one would take my call. I showed up in person asking for the manager and he left out the back door. They blamed me More

by Lapjr89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reza Asnashari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Ortega, Michael Vasquez
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Jun 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're genuinely sorry to hear this visit didn’t meet your expectations. We understand how important it is to feel heard and supported throughout the service process. Please contact me with more information so we can better understand what happened and identify a way forward. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 07, 2025

This is my first time buying a new car or a car in general and the staff here at Norm Reeves Honda on Cerritos made the process as easy as possible for me. The gentleman who sold me the car was polite More

by allymaureen5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Jun 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Ally, welcome to the exciting world of car ownership! How awesome! 🎉 We’re so glad our team made the process a breeze, and we hope your new ride becomes your trusty sidekick for miles to come.

June 07, 2025

Always a good experience with you guys thank you all for what you do I will continue going with you guys More

by veriaghusd85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jun 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're over the moon to hear that we've earned your trust again and again! 🙌 We’re honored to be your go-to pit stop and can’t wait to see you cruise back through our doors. Thanks for riding with us!

June 07, 2025

Very good customer service and delivered the car on time as promised, I will definitely bring my car back here. More

by tang570425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jun 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Punctuality is our passion, and we’re thrilled to have delivered on time. Thanks for the trust, and the next time you need to visit us, our online service scheduler can have you booked faster than you can say “Let’s roll!”

June 07, 2025

Every time I get services at norm reeves I have confidence that the services will be real excellent thank you More

by richardvmadrid5353
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Jun 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Richard, it's great to hear of your confidence in our crew! We love knowing you trust us to deliver top-notch service every time. Thanks for fueling our passion—we’ll keep the excellence coming!

June 07, 2025

Kim Kelly worked endlessly, and communicated with me constantly. She is the reason I purchased my vehicle. She is caring, kind, and I love her personality. More

by fishingtheriver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad Kim Kelly’s dedication hooked you in—she’s thrilled to have been part of your journey! 🎉Now, you know what would be a great way to celebrate your new vehicle? A fishing trip! Feel free to tag us in any pics.

June 07, 2025

*Anthony, Jose, *Christian and Amir are ALL OUTSTANDING individuals. I give them 5 ⭐️ plus plus… Thank you guys for making my experience with a dealer the best yet!!! More

by sandra.lococo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Castro - Sales & Leasing and Christian - Financing
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Jun 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

The fact that you had the best dealership experience yet is making us smile today! Thank you, Sandra. We’re honored to have set the bar high, and we’ll keep raising the roof on outstanding service for you.

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