Nissan of Irvine

Worst sales experience ever, employee harassing us! I went in to shop around and get some quotes for a new car for my wife, I ran into AJ Mushfiq and I told him straight up that we are just shopping aro I went in to shop around and get some quotes for a new car for my wife, I ran into AJ Mushfiq and I told him straight up that we are just shopping around and not looking to buy right away. He said he understood and took us on a test drive in a car that my wife liked. Well afterwards he brings us into his office to look at offers, I immediately just ask for a print out of the offers to take and compare but he completely ignores me. Then he leaves the room and "allows us to discuss buying the car"...first red flag warning. Long story short he kept hassling me in front of my wife to make a deal with him no matter how many times I said no I want to shop around. He even went so far as to tell my wife right in front of me "He doesn't want you to have a car"...I was pretty p/o'd to say the least. I had just gotten my wisdom tooth pulled and was in a lot of pain so I was in no mood at all for stupid games like that. Eventually I forced us to leave, well we got about 10 minutes out when we realized that he had taken my wife's ID to get her the offers and never gave it back, so reluctantly we returned to get her ID back. No less than being a few minutes being there he tells her that I don't love her and that he doesn't understand why I won't just buy the car...Well AJ It's NONE of your xxxx business! So now that my face isn't swollen anymore I will be giving his manager a call about his behavior. TLDR: Stay away from this place, their employees step over boundaries they shouldn't be! More

Great experience purchasing a used vehicle! I searched and searched all over orange county to get a decent deal on a used 2014 Nissan Altima. I want to several dealers and two non-dealers to I searched and searched all over orange county to get a decent deal on a used 2014 Nissan Altima. I want to several dealers and two non-dealers to look at cars. I would travel miles and miles only to get there and find “ this perfect car” would be far from perfect. Cigarette smell, dog smell, wrecked, just total deception. I inquired online about a car at Irvine Nissan. Right away Bruce contacted me via text and let me know what he had. When I spoke to Bruce the next day he told me that he had what he thought I was looking for. I got to the dealership to look at the 2014 Nissan Ultima and it was exactly as he told me it would be. No dog smell! No cigarette smell! Only 55,000 miles on the car! Just what I was looking for. Bruce was very polite and not pushy at all. He answered all my questions professionally. I actually was having a good time. When I got to the finance to apartment, Vanessa was spot on. She did not try to pressure me with aftermarket products that I didn’t need. And all I was probably at the dealership less than two hours. To sum it up, I had a great experience purchasing a used vehicle at Irvine Nissan! My son, just out of college, will be talking to Irvine Nissan to get his car. More

Bait and switch After agreeing to a deal with the salesperson during finance they changed the terms. Then they tried the whole "we are trying to work with you" line. After agreeing to a deal with the salesperson during finance they changed the terms. Then they tried the whole "we are trying to work with you" line. You can get a Nissan from anywhere, there are several other dealers within driving distance. Don't bother going to this one. More

Horrible experience for buy a new car. Going to buy a new car, but found the dealer full of lie, and break promise two times without any answers. Don't go there. Going to buy a new car, but found the dealer full of lie, and break promise two times without any answers. Don't go there. More

Horrible used car experience This place is sketchy!! Stay away from this dealership. I inquired about a used 2013 Nissan Murano listed online. I received a call from Craig at Niss This place is sketchy!! Stay away from this dealership. I inquired about a used 2013 Nissan Murano listed online. I received a call from Craig at Nissan that the car was still available and that I should come in for a test drive, and so I went to the dealership the next day. I met Craig, and he proceeded to take me to the new Nissan Muranos despite knowing that I was there to check out the 2013 model. After a few minutes, he admitted to me that the car we discussed had been sold back in Dec 2015. Talk about shady. Why is it still listed online and why are they acting like it's still available until you come in for a test drive?? I expected more from this place, but it seems as though lying to customers is a normal business practice. I will never deal with this place again. More

Eusebio vega I'd bring my 2014 Nissan Altima for a routine service , then I noticed they forgot to reset the oil service and forget to replace the air filter,but I'd bring my 2014 Nissan Altima for a routine service , then I noticed they forgot to reset the oil service and forget to replace the air filter,but worse was when they found out on the next visit they charge for air filter again this is anaceptable I will never buy another Nissan again!!!! More

bad customer service I went to the dealer to change the oil in my car. The person who I made the appointment with was very rude, did not let me speak. He was screaming an I went to the dealer to change the oil in my car. The person who I made the appointment with was very rude, did not let me speak. He was screaming and yelling. This is the second time that I made my appointment and was treated badly with me. Later came another person that was the Manager General and also was very rude. I do not wish to go back again. More

Terrible service Do not purchase a car from this dealership if you plan to use their service department. John Spears however was good but everything around him was not Do not purchase a car from this dealership if you plan to use their service department. John Spears however was good but everything around him was not. It has been a nightmare for me. More

My husband and I needed a new car and we decided we wanted to get a new Nissan Altima SL. We visited the OC Nissan in Irvine and they were absolutely WONDERFUL! We were greeted by Arian - he was very p wanted to get a new Nissan Altima SL. We visited the OC Nissan in Irvine and they were absolutely WONDERFUL! We were greeted by Arian - he was very polite, knowledgeable, and personable. He showed us the model we were looking for, and answered all questions that we had. As we sat down to start figuring out numbers Perry introduced himself to us and was a pleasure to work with. If you are going to this dealership make sure you ask for Perry to help you. - This is a MUST! He told us he wanted to give us this car so he wanted to know what we needed to seal the deal. He came down so much to get the price were we needed it to be! We went up and extra thousand more then we planned but he came down a FEW thousand. We know we got a great deal on our new 2013 Nissan Altima SL fully loaded. Once we shook on the deal we were sent over to Bill who was in finance and he was so fast with all the paperwork. We did spend most of the day there and everyone who worked there had talked to us at some point. I was impressed how friendly the staff was and how helpful they were. I HIGHLY recommend Perry, Arian and this dealership. More