Nissan of Irvine

This is only concerning the service dept. They create problems when while trying to fix a minor problem. They grossly over charge as in 2x the estimate for an oil change and routine service. It appears t problems when while trying to fix a minor problem. They grossly over charge as in 2x the estimate for an oil change and routine service. It appears to me the entire department has been trained in confrontational negotiation techniques for when the customer gets upset after they pull their over charge or the vehicle sabotage techniques. Avoid this dealer at all costs. More

They lied to us when we bought the car which they had customized themselves. Then a year later we took it back because we got pulled over and ticketed for illegal parts. It turns out that they are sure customized themselves. Then a year later we took it back because we got pulled over and ticketed for illegal parts. It turns out that they are sure that they warned us about the illegal parts and they are responisible in no way if the car got me in trouble. They sold me a car that was illegal and told me it was my fault and told me to screw myself. DO NOT BUY FROM THEM! More

Buyer beware - the sales team will not hesitate to lie. Was told the extended warranty I purchased could be refunded in full at any time. Have spent over 30 hours on the phone trying to track down someone Was told the extended warranty I purchased could be refunded in full at any time. Have spent over 30 hours on the phone trying to track down someone who can help process the refund. Have been hung up on and misrouted repeatedly. Have sent documentation to p.o. boxes with no response. Finally got a straight answer today and they're telling me that I only get $65 back - not the full amount despite being told this by multiple people at Irvine Nissan when purchasing my vehicle. DO NOT TRUST THEM. THEY ARE NOT HONEST! More