Nissan of Irvine

It was the longest two weeks of my car buying life. My lease was up and I had to find a car. In those two weeks I visited over ten dealerships. Each time the dealer would agree to pricing over the phone, lease was up and I had to find a car. In those two weeks I visited over ten dealerships. Each time the dealer would agree to pricing over the phone, and each time they could not follow through. I was exhausted and it was not a good experience to say the least. I stopped at OC Nissan Irvine, for the first time I did not feel pressured. They actually listened to me when I explained what I was looking for (the price range, the car and model, and my concern about my credit). The sales staff, financing department, and management were very professional, helpful, sincere and worked well together. Great customer service, something you don't see a lot of these days even in a customer service driven business. I can't say enough about the General Manager who sat me down for a considerable amount of time to make sure my needs were met and I received the best financing possible. I won't go into all the details, but it is fair to say he went above and beyond to make sure I was satisfied. I will refer all my friends to this dealership. I wish this was the first dealership I stopped at, it would of saved me a lot of time and energy. Thank you OC Nissan Irvine. Mark Barriere More

It took me 6 months before I made my purchase. What I appreciate most about Ken and Sam, is their professional service with great follow-thru while not pressuring me in any way about the sale. Kudos to appreciate most about Ken and Sam, is their professional service with great follow-thru while not pressuring me in any way about the sale. Kudos to OC Nissan for having such a great team that made my new car purchase experience very enjoyable! More

I have called many nissan dealers and asked for I have called many nissan dealers and asked for information on a new Nissan Versa. They all wanted me to visit their dealership first. Then, I ca I have called many nissan dealers and asked for information on a new Nissan Versa. They all wanted me to visit their dealership first. Then, I called OC nissan, I spoke to Ken Yates. He was a professional car salesman. I got all my questions answerd, and he even worked the numbers to my satidfaction. I went after work sign the documents and drove my new 2010 Versa home. I strogley sugest calling OC Nissan, You will not be disappointed. More

The staff at Oc Nissan Irvine was great. Thanks to Sam klein and Andrew Nazarri that made my deal go thru smoothly with no hassle. Thanks to them I now have a fully loaded 2010 Nissan Altima and im a very klein and Andrew Nazarri that made my deal go thru smoothly with no hassle. Thanks to them I now have a fully loaded 2010 Nissan Altima and im a very happy customer. If your looking for a great dealer I highly recommend this dealer. More

My experience at this dealership was by far the best I have ever received at any Nissan dealership. I believe that this was primarily due to "Rolls Royce" treatment I recieved from the salesman when I fir have ever received at any Nissan dealership. I believe that this was primarily due to "Rolls Royce" treatment I recieved from the salesman when I first walked in to the dealer. My interest was in the GT-R in a particular color red which was not available on the floor at the time. However your salesman Ken Yates(Doc) was willing to locate one for me and contact me on it. Something he kept his word on several weeks later. However, despite my needs changing because of other priorities that developed in life Ken always stayed in contact to check on my needs roughly every quarter or so. In conclusion,my next Nissan purchase will be with Ken "the doc" when I am prepared to buy any Nissan! Dean More

I had an incredible experience leasing a 2010 Nissan Murano from OC Nissan. From top to bottom, the staff were honest, detailed oriented with great product knowledge and above and beyond fairness when Murano from OC Nissan. From top to bottom, the staff were honest, detailed oriented with great product knowledge and above and beyond fairness when it came to pricing. I had been to several other dealers, both Nissan and non-Nissan, and none compare to the service and attention I received here. Sam the manager not only answered the phone but gave of his time in working with his sales staff for a win-win transaction. He definately is all about putting the customer first. The same can be said of the salesperson Ken (aka the Doctor) who worked with me and Nathan, the finance manager. At the end of the day, it was the best, most efficient experience I've had buying a car. Sam is definately a team player with his staff and customers, professional yet super friendly. In two words, I'm "Very Satisfied" with OC Nissan. More

I was in for service on my Murano and just looking at the newer car for fun. I inquired about a price and the sales people were extremely helpful and got me a great deal on a newer car. They got me the pay newer car for fun. I inquired about a price and the sales people were extremely helpful and got me a great deal on a newer car. They got me the payments I could work with and took my trade in without any hassles. I had been going there for service for the past 3 years and the people have always been great. I really had a good experience and would definitely recommend the dealership. More

We had a wonderful experience with OC Nissan! My We had a wonderful experience with OC Nissan! My husband and I were looking at Armadas for quite awhile so we knew the vehicle and what we wanted. We had a wonderful experience with OC Nissan! My husband and I were looking at Armadas for quite awhile so we knew the vehicle and what we wanted. We called about a car we saw online, Sean was very helpful and informative. He told us of a great car they just received and asked if we wanted to come take a look. We were in no hurry at all to purchase but the deal sounded like exactly what we were looking for. We wanted to upgrade from our Titan with a few added perks but not much change in our current payment. My husband negotiated some initial terms including the trade-in of our Titan with Sean on the phone. He called us back within a half hour and said " we can totally do that", so we went in shortly after, family in tow. I test drove the vehicle and fell in love, it was exactly as he described it, no BS. We took our kids into the lounge while they finished up some paperwork. We had some popcorn while my husband watched sports on their flatscreen and my son colored at the kids table. I signed some final papers and we were finished, that simple! We got there at about 6pm and we were switching our carseats by 7:30. They were so nice and straight forward. We told them what we wanted and they completely delivered. I would surely recommend OC Nissan to friends and family! More

I cannot stress enough how much I LOVED my experience at OC Nissan Irvine. From the moment I walked onto the lot to the moment I left, the entire staff that I dealt with made me feel like a valuable custom OC Nissan Irvine. From the moment I walked onto the lot to the moment I left, the entire staff that I dealt with made me feel like a valuable customer even though I was buying a pre-owned car. Not only did I get a better deal then Kelley Blue Book advised, they made me a loyal customer of OC Nissan. From the manager Sam, to the sales representative Domingo, all were as professional, courteous and helpful as can be. I had a trade in I had originally taken to CarMax to appraise, and had also done some homework online prior to going anywhere to see what a fair value should have been. OC Nissan gave me $2,000 more then what CarMax offered me, and gave me a better price then the cars I compared online & at CM. Needless to say, my deal was unbeatable and I was a very happy customer. Not only did I have an amazing experience during the purchase process, but a couple of days later, the finance representative Nathan called me to let me know he had lowered my interest rate over 1.5% and had saved me about $1600. I was astonished to the service provided by the dealership. The genuine care the staff provided is a rarity these days and I would definitely recommend OC Nissan in Irvine to all of my friends and family. More

I recently went to OC Nissan and have never been treated with such disrespect. I was without a car and they offered to pick me up since I was local. I was completely upfront with them about my credit and my with such disrespect. I was without a car and they offered to pick me up since I was local. I was completely upfront with them about my credit and my down payment and just wanted to know how much car I could purchase. They insisted to try and put me in a car that I didn't want and when I wouldn't sign the papers the sales manager told me to take a cab home. Needless to say I would never recommend this place to anyone. Buyer beware go anywhere but here. More