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Nissan of Irvine

Irvine, CA

4.8
231 Reviews

32 Auto Center Drive

Irvine, CA

92618

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231 Reviews of Nissan of Irvine

February 03, 2024

Quality customer service every time dot dot dot dot dot dot dot dot dot dot More

by 05cot-elder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amed Aguilar
Apr 05, 2024 -

Nissan of Irvine responded

Thank you for leaving Amed and our service team a high star rating! We look forward to seeing you again.

January 31, 2024

Wonderful buying experience. So many dealerships now are focused solely on numbers, this is a place that truly cares about customer experience. More

by Laz
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith, Joe Garcia
Apr 05, 2024 -

Nissan of Irvine responded

Thank you for this wonderful 5-star review! Congratulations on your new vehicle! We look forward to continuing to care for your vehicle throughout your ownership.

January 01, 2024

I had a great experience purchasing my new electric vehicle. I test drove so many and went to so many dealerships but the Ariya was it for me. I felt like Nissan of Irvine went above and beyond for me More

by Kami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina, Joe Garcia
Jan 03, 2024 -

Nissan of Irvine responded

Kami, congratulations on your new Ariya! We are happy to have had the opportunity to earn your business and we love hearing how happy you are with your new electric SUV. We look forward to seeing you at your next visit.

December 30, 2023

Customer waiting area is very comfortable and designed for optional activities. Car wash offering is great. LIFT is a wonderful feature. Service area is very efficient. And I bought my car here in 2008 ! More

by gramse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nutter
Jan 03, 2024 -

Nissan of Irvine responded

We are so happy to read that you enjoyed your recent service experience and our remodeled customer lounge! We truly appreciate your continued loyalty to our dealership and we look forward to seeing you again.

December 08, 2023

Customer service was great from service manager to service advisor! I will definitely be coming back More

by Aracelyramirez003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amed Aguilar, Fernando Hernandez
Jan 03, 2024 -

Nissan of Irvine responded

Thank you for taking the time to jump on DealerRater and leave us a 5 star review! We are happy to see that Amed and Fernando provided excellent customer service during your visit. We look forward to seeing you at your next maintenance appointment.

October 31, 2023

Service was great and fast. Rep was very friendly and helpful . I highly recommend this location. I would bring my car again in the future. Thank you More

by Chi050206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nutter
Jan 04, 2024 -

Nissan of Irvine responded

Thank you for taking the time to leave Mark and our dealership this wonderful review! We know you have options for servicing your Nissan in Orange County and we are delighted to earned your business. We look forward to seeing you at your next visit.

July 07, 2023

Was a customer for 2 years, made an extra payment by mistake on my lease, and Nissan of Irvine decided to keep it despite Nissan Motor Company telling them to refund it. They even spoke to the manager a More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Garcia
Jul 07, 2023 -

Nissan of Irvine responded

Rahul, when you make a lease payment, you are paying Nissan Motor Acceptance, not Nissan of Irvine. We are not the ones who received the money so we would not be the ones to refund the money, the bank would. We would recommend speaking directly to Nissan Motor Acceptance for any disputes you have with your lease, their number is 1-800-456-6622. We have not heard from Nissan Motor Company, they have not asked us to refund anything expecially since we are not who you paid for your lease. If there is anything we can help with at a dealership level, please feel free to reach out to me. Stephanie Smith, Owner Loyalty Manger, Nissan of Irvine, 949-580-2339, ssmith@nissanofirvine.com

May 31, 2022

Had a fantastic experience getting my new Leaf. I did a reservation for the vehicle I wanted, they gave me all the pricing, locked in my price and gave me an approximate arrival. My Leaf arrived wi More

by Gfass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Garcia
Jun 02, 2022 -

Nissan of Irvine responded

Thank you for your kind review; we are happy to pass along your comments to Julio and the team here at Nissan of Irvine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2021

Bought new car, was good experience, would definitely come back and recommend to friends or family. More

by Bellababy86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith, Joe Garcia
Nov 03, 2021 -

Nissan of Irvine responded

Bella, thank you for the 5 star review! Congratulations on your new Nissan and welcome to the Nissan of Irvine family! We look forward to caring for your vehicle throughout your ownership.

October 29, 2021

Such an overall fantastic experience here. I’m not a fan of car dealerships generally, but Nissan of Irvine has been friendly, honest, and thorough - making sure I was 100% happy with every feature of my ve More

by NicoleF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Salus
Nov 03, 2021 -

Nissan of Irvine responded

Nicole, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Irvine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!