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Nissan of Irvine

Irvine, CA

4.8
231 Reviews

32 Auto Center Drive

Irvine, CA

92618

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231 Reviews of Nissan of Irvine

October 07, 2024

Juan Alvarado from the service department provided excellent customer service. He was very polite, patient, and went above and beyond. I highly recommend him! More

by C.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarado
Oct 13, 2024 -

Nissan of Irvine responded

Thank you for taking the time to leave Juan and out dealership this great 5-star review! We know you have options for servicing your Nissan in Orange County and we are delighted to have earned your business. We look forward to seeing you next time!

October 04, 2024

the maintenance procedures being performed on my vehicle, answering all of my questions with patience and clarity. More

by ana.orange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nutter
Oct 06, 2024 -

Nissan of Irvine responded

Ana, your support through this 5-star review means the world to us! We're grateful for your trust and for choosing us. We aim to continue exceeding your expectations.

August 16, 2024

Nissan Irvine, Thanks so much again for your help with thexccv purchase of my new Ariya last week. More

by Kourosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tillinghast
Aug 18, 2024 -

Nissan of Irvine responded

Kourosh, thank you for taking the time to leave us a 5-star review! Congratulations on your new Ariya! We look forward to being your "go-to" Nissan for all things EV during your ownership.

July 14, 2024

I recently had the pleasure of purchasing my first car, an electric vehicle, from the Nissan dealership in Ariya, and I cannot express enough gratitude for the incredible experience. A huge thank you to Ma More

by Mounika S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tillinghast, Keith Gleeton, Stephanie Smith, Joe Garcia
Jul 16, 2024 -

Nissan of Irvine responded

Mounika, we truly appreciate your kind words and you taking the time to share your experience with the community. We know that the purchase or lease of a new vehicle is a big deal, and we strive to help any way we can in helping our guests achieve their goals when it comes to getting the vehicle they want. Congratulations on your new Ariya! We look forward to continuing to care for you and your vehicle throughout your ownership.

May 28, 2024

I recently had my 2020 Titan Pro-4X in for service. Juan and the service team did a top-notch job all-around. They kept me well informed, and my truck is running soundly. Thank you for Juan and Niss More

by kinowski06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarado, 5-Stars
Jun 19, 2024 -

Nissan of Irvine responded

Thank you for taking the time to leave Juan and our service team a 5 star review! We know you have options for servicing your Titan in Orange County and we are honored to have earned your business. We look forward to seeing you at your next maintenance appointment.

April 28, 2024

Very friendly and the GM himself gets involved which is very nice. Aggressive pricing and no pressure. More

by Financedr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith, Ricardo Cisneros
May 20, 2024 -

Nissan of Irvine responded

Thank you for this fantastic review of your recent sales experience! We are delighted that you were able to work with Ron and got a great deal. Congratulations on your new vehicle! We hope to see you again.

April 17, 2024

Rick was very nice and professional as my customer service advisor, however it took 7 hours to do the repair! This was unreasonable. This is my second Nissan Leaf ( first one I kept for 10 years) an More

by Debbie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Willison
Apr 29, 2024 -

Nissan of Irvine responded

Debbie, I am sorry that your repair time took so long. Unfortunately, your repair needed a 3rd party to complete, and the extended wait time was due to that. We will continue to make improvements with our wait times and hope that your next experience with us will be worthy of 5 stars.

March 21, 2024

Excellent service! Fully satisfied Knowledgeable service advisor and team will come back for service when needed More

by Datvmai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nutter
Apr 10, 2024 -

Nissan of Irvine responded

Dat, a big thank you for the 5-star review! We strive to deliver top-notch service, and we're delighted to hear we hit the mark with you.

February 11, 2024

This was the first service on my son’s new Sentry. Service was fast and professional. The staff in the service department are friendly and attentive to the customer. More

by lasharn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Hernandez
Apr 06, 2024 -

Nissan of Irvine responded

Thank you for taking the time to leave us a 5-star review! We are honored to have earned your business and look forward to assisting you and the family in the future.

February 09, 2024

Everyone was very professional and polite. I was very satisfied with the service appointment yesterday. More

by ruthrandlelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nutter
Apr 05, 2024 -

Nissan of Irvine responded

Thank you for taking the time to leave Mark and our team your kind words. We strive to provide an exceptional customer experience and it looks as if we accomplished just that. We look forward to seeing you at your next maintenance appointment.

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