Nissan of Irvine

I was in a rush to buy a new car, needed for a new job. Not the best circumstances, I know. Well, not only did Alex find me a car that fit my needs, he fit my budget as well. He was very responsive to me Not the best circumstances, I know. Well, not only did Alex find me a car that fit my needs, he fit my budget as well. He was very responsive to me, and over the course of two days, was texting me to stay in touch and let me know how the deal could play out. Then, Rene went above and beyond during the financing and fought for a better rate. Who does that? We didn't ask, it just happened, and it was a 3 point difference! OUTSTANDING SERVICE at OC Nissan. Never felt pressured, and it was an easy, pleasant experience. I highly recommend these guys! More

Went to see a used car on their lot for my daughter. They quoted me a price which seemed OK. I came back the next day, took it for a test drive with my daughter and said I would take it at the price he had o quoted me a price which seemed OK. I came back the next day, took it for a test drive with my daughter and said I would take it at the price he had offered. After 15 mins waiting the salesguy said he had made a big mistake and it was the 'wrong car' despite their being no other similar cars on their lot, and that this one cost about $1,500 MORE than he had told me. After several drawn out back and forths with his faceless 'manager' he said no deal even at the (higher) price I had offered. We departed very, very disappointed after wasting a considerable amount of time. I bought the same car (model, color and year with better mileage) the same day elsewhere in OC for approximately the original price he had quoted. I fear a scam once they saw my excellent credit (which they apparently ran according to the dealer I actually bought from) and saw that my daughter really, really wanted the car. Not once did the faceless sales manager come to take control of the 'mistake', or even say sorry for the inconvenience. Run do not walk from this dealer.... More

I just purchased my second Nissan from this dealership, and thanks to Sam Klein, the GM, the experience was just as good as our first visit. Sam doesn't play games, or pressure his customers. He is hones and thanks to Sam Klein, the GM, the experience was just as good as our first visit. Sam doesn't play games, or pressure his customers. He is honest and straightforward, and I can't think of a better combination for a car dealership's general manager. True story: after contacting OC Nissan of Irvine to inquire about trading in my Frontier (thanks Adrian...cool guy and very responsive), I ran a few errands with the wife and then drove home to pick up the truck and drive it down to the dealership. Never had one problem with the truck. Not one. Until then. The battery was totally dead. Died right before the final trip to the dealer. (what luck, huh? Wouldn't even jump start) It was already early evening on a Sunday, so I figured Sam would not be able to wait for us to fix the battery issue and drive down from North OC. I called him and explained the situation. Not only did Sam wait about 2 hours for us, but he added $100 to the agreed upon trade value of my truck, to reimburse me for the battery replacement. He and Adrian got us out of the dealership with our new Rogue in a very short time, and we couldn't be happier. Highly recommended. Thanks Sam! More

Gave them five stars. When to seven Nissan dealers and they kicked beat everyone's prices by far. Looking forward to see how they do on there service side. Shelly they kicked beat everyone's prices by far. Looking forward to see how they do on there service side. Shelly More

Israel went out of his way to explain everything in detail on my recent new car purchase. I was extremely satisfied with the service provided. detail on my recent new car purchase. I was extremely satisfied with the service provided. More

I Got A Call From Houman About The Possibility Of Getting A New Vehicle. I Knew It Was Gonna Be A Long Shot Because Of My Credit But It Made Me Glad Someone Was Gonna Try To Help And I Wanted To Explore My O A New Vehicle. I Knew It Was Gonna Be A Long Shot Because Of My Credit But It Made Me Glad Someone Was Gonna Try To Help And I Wanted To Explore My Options. I Met Richard During The Process And He Was Just As Helpful And Full Of Positivity And Both Houman And He Had A Motive To Help. Even Though It Wasnt Possible (Witch I Kinda Knew It Was Going To Be VERY Difficult Due To My Credit) I Had To Leave A Review For Those Two Gentlemen And There Effort In Helping. Thanks You Gentlemen And Of Course Thank You Eddie Hernandez For The Quick Great Maintenance Service. More

EXTREMELY prompt response to my internet inquiry. I really appreciate the lack of pressure. I have just started my evaluations and I will return to them for further discussions. really appreciate the lack of pressure. I have just started my evaluations and I will return to them for further discussions. More

We traveled from San Diego to purchase a used vehicle from OC Nissan. We appreciated the courteous service of our salesman, Israel Velasco. He was informative and professional. We had a very positive from OC Nissan. We appreciated the courteous service of our salesman, Israel Velasco. He was informative and professional. We had a very positive experience and we are thrilled with our "new" (used) Murano. The drive to OC Nissan was worth the time and effort. We are satisfied customers and we will consider OC Nissan for our future purchases. More

It was the most pleasurable experience that we ever had in buying a new car. Kenn and Perry were very helpful in every aspect of the purchasing process. Their customer service was outstanding and their ra in buying a new car. Kenn and Perry were very helpful in every aspect of the purchasing process. Their customer service was outstanding and their rapport was unbelievable. They're TRULY represented OC Nissan-Irvine at the highest level of professionalism and customer care. A big thanks to both of them! GARY and MIMIE More

Sam made this a very simple first car purchase very comfortable. He did not play games or make me feel like i was getting taken in any way. Herbert and The Doc were very helpful and attentive to my n comfortable. He did not play games or make me feel like i was getting taken in any way. Herbert and The Doc were very helpful and attentive to my needs. I would highly recommend this dealer to anyone looking to buy a Nissan. I am extremely happy with my new Pathfinder and feel that I got a really good vehicle for a very fair price. More