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Nissan of Irvine

Irvine, CA

4.7
230 Reviews

32 Auto Center Drive

Irvine, CA

92618

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230 Reviews of Nissan of Irvine

May 16, 2013

I LOVE this place! They were absolutely fantastic. I highly recommend coming to this dealership for either a new or used car. They want to help you in whatever way they can. This is my first car that I More

by lexiejewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Rene Flores, Alex Shekarchi
April 01, 2013

I have been a long time customer of OC Nissan, Irvine. Everytime I come into OC Nissan, Irvine I feel important. The staff make you feel special and important. I have my cars serviced at OC Nissan and t More

by vaneveew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Milazzo, Nathan Tarumoto
February 23, 2013

Sam the GM quoted me a price over the phone and then confirmed it via e-mail. I waited a week, asked for a price on a different car, and couldn't get them, via e-mail, to confirm whether that was the pr More

by CarBuyer123123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Klein, Adrian Contreras
Mar 06, 2013 -

Nissan of Irvine responded

Whenever any dealer gives quotes through email it never includes tax and fees unless the it is stated that it includes tax and fees. We as a dealer uses term "net" and it means after applicable rebates and incentives, if he took it as net with tax and fees it was a misunderstanding. As far as us needing his social security number when you were here, we need to run an OFAC on all customers that we sell any vehicle. It's our government responsibility to ward off terrorist and fraudulent activity. OFAC stands for "Office of Foreign Asset Control". Regarding the phone conversation when we got into an argument, I was sorry I was just sticking up for my salesperson who I felt made it clear in the emails that tax and fees weren't quoted. He came in to do business with us because we had a good price. I am under the contention that we did nothing wrong other than have a misunderstanding of terms of the deal. --------------------------------------------------------------------------------

January 26, 2013

I went into oc Nissan looking for a pre owned or new vehicle. Alex introduced himself and ended up getting me a 2010 maxima that I originally was eyeballing. Worked out a great price and even delivered More

by Gogogadget11
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Shekarchi
January 15, 2013

I was in a rush to buy a new car, needed for a new job. Not the best circumstances, I know. Well, not only did Alex find me a car that fit my needs, he fit my budget as well. He was very responsive to me More

by scottgoers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Flores, Alex Shekarchi
January 08, 2013

Went to see a used car on their lot for my daughter. They quoted me a price which seemed OK. I came back the next day, took it for a test drive with my daughter and said I would take it at the price he had o More

by mchapman26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
irvin, Sam Klein
December 28, 2012

I just purchased my second Nissan from this dealership, and thanks to Sam Klein, the GM, the experience was just as good as our first visit. Sam doesn't play games, or pressure his customers. He is hones More

by abc925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Contreras, Sam Klein, Adrian Contreras
November 05, 2012

Gave them five stars. When to seven Nissan dealers and they kicked beat everyone's prices by far. Looking forward to see how they do on there service side. Shelly More

by sheldon Jaffe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Sam and Tim, Sam Klein, Rene Flores
November 03, 2012

Israel went out of his way to explain everything in detail on my recent new car purchase. I was extremely satisfied with the service provided. More

by rerickson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Velasco, Rene Flores
June 19, 2012

I Got A Call From Houman About The Possibility Of Getting A New Vehicle. I Knew It Was Gonna Be A Long Shot Because Of My Credit But It Made Me Glad Someone Was Gonna Try To Help And I Wanted To Explore My O More

by SergioHernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houman, Richard, Rene Flores, Alex Shekarchi
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