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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
786 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 786 reviews

September 08, 2023

Really appreciated the care Amy and the team gave our situation. The only challenge with waiting in line at the Enterprise car, but that was not on Niello. More

by MORGANTARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Sep 13, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your recent service experience at Niello Volvo Cars Sacramento, Morgan. We're sorry to hear about the long wait at Enterprise. Our team will be here for you whenever you need us next!

September 08, 2023

Sean, Andrew and Justin were so helpful and tailored the sale to my car buying needs! All of you at Niello made me feel so welcome and hydrated with snacks. Sean followed up with me every step of the way so More

by PAULALC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk, Vadim Gol, Jesus Tinoco
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Sep 13, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for the lovely review! We're thrilled to hear that you had such a positive experience with our team and that we made that year-long wait and drive down to Sacramento worth it! We hope you loved our snacks and felt energized for the drive back to San Francisco! If any questions arise about your new vehicle, please don't hesitate to reach out. Congratulations, happy driving!

Sep 13, 2023 -

PAULALC responded

Thank you again for the quality service! I will call if I have any concerns/questions.

September 08, 2023

Matt Jeffery is the best! He took care of everything from start to finish! We appreciate his dedication to his customers. More

by donna.mccusker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ricardo vyhmeister excellent shop foreman
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Sep 13, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the great review, Donna! We're thrilled to hear that Matt took great care of you. We hope to see you again next time!

September 08, 2023

The staff are very professional and the work is excellent. I’m very satisfied and don’t mind going to Sacramento for the service!! More

by JAVI415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Niello Volvo Cars Sacramento responded

Javi, thank you for the 5-stars! We're so glad to hear that you had a pleasant experience at our service center. Please let us know if we can help with anything else!

September 07, 2023

Rick is the best in the service department. We have worked with him on all of our service needs for our vehicle. I always ask for him when the car has to go in and he always goes above and beyo More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear, SM. We're glad that Rick has always provided you with such a professional and attentive experience. We will make sure to pass your appreciation along. Our team is here for you anytime, so please don't hesitate to reach out whenever you need us!

September 06, 2023

We have had very nice experience with the service department. The staffs were very friendly and explained things well. The waiting area was spacious and clean! More

by DRJOSEPHYWONG
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Niello Volvo Cars Sacramento responded

Joseph, Thank you for taking the time to leave us a review. We are so happy to hear you had a great experience with our staff and enjoyed our waiting room. We hope to see you soon!

September 05, 2023

Have been using this dealership for 40 years. I prefer them over the local dealer that is 75 miles closer to home More

by jahlone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Sep 13, 2023 -

Niello Volvo Cars Sacramento responded

Wow, 40 years of being a Niello Volvo Cars Sacramento customer! Jahlone, thank you so much for your loyalty and business. The team sends its appreciation and we look forward to continuing to work with you!

September 03, 2023

There is no better place to buy a car - we will be back, and will ask for this team again. More

by MD.12987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk
Report | Print
Sep 07, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the 5-star rating! We appreciate you taking the time to leave us a review and for choosing Niello Volvo Cars Sacramento. We look forward to seeing you soon!

September 02, 2023

Niello Volvo made the car buying experience quick, easy, and actually enjoyable. We purchased a certified car online. The photos were accurate, the dealership was easy to work with, and they helped arrange More

by BTHOMAS9304
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk
Report | Print
Sep 07, 2023 -

Niello Volvo Cars Sacramento responded

Thomas, Thank you so much for the lovely review! We’re thrilled to hear that you had such a positive experience with our team. It's music to our ears to know that you were satisfied with your purchase and that you also enjoyed the buying process! If any questions arise about your new vehicle, please don’t hesitate to reach out. Happy driving!

August 30, 2023

Was very pleased with the appointment availability, easy pickup and drop off service, and service advisor Amy's attention to detail and professionalism. More

by FLOWERFIESTA
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Sep 07, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words! We're thrilled to hear you enjoyed your recent service visit. We always strive to provide the best availability and clear communication for our customers. We are happy to hear your experience was no exception.

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