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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
784 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 784 reviews

December 26, 2023

Amy has always completely taken care of all of our services needed for our Volvo. We are happy with Amy and trust her with everything she has done. More

by Chpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Dec 28, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 25, 2023

Amy is knowledgable, caring and helpful. I have trust in her and the staff behind her. I appreciate both her and the Neillo organization. More

by GLUVERSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 22, 2023

I needed tires, talked to Amy and she was able to get them for me the same day. I am very happy with the tires I got. Amy is great. She always delivers outstanding service. More

by MOESLAMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 22, 2023

A business does not prosper without a seasoned and experience staff , affordable, excellent and reliable products with follow up services that make sure the experience cintinues over the years . Niell More

by THANOS8899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words for Amy and the team, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 17, 2023

Great service with the Sales and Service Department. Overall, my car buying experience with Niello Volvo was the best so far compared to my last 4 car purchases from other local dealerships. The ser More

by EDMENOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isahi
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Dec 17, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 16, 2023

Everyone is very attentive and very friendly. I was taken care of in a professional manner at all times. The service was exemplary in all ways imaginable. More

by JASHELTON2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol, Jesus Tinoco
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Dec 17, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

December 16, 2023

My experience at your Niello Volvo at Sacramento and with Brian Machado was TOTALLY AWESOME!!! More

by JILL.PARMETER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ross
Report | Print
Dec 17, 2023 -

Niello Volvo Cars Sacramento responded

Jill, it's great to hear that Brian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

December 14, 2023

Very customer friendly. Service rep Amy Ott was always professional and in tune with the customers needs. I have bought two volvos and was always happy with my service. More

by tayloreet6563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott, Victoria Protsyuk
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Dec 14, 2023 -

Niello Volvo Cars Sacramento responded

Taylor, Thank you for your business and this review. We're happy to hear Amy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 14, 2023

Amy always takes great care of us and our Volvo. She's been our same poc for 3 years now and always exceeded expectations! More

by drummage2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Dec 14, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. Amy and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 13, 2023

Niello Volvo aims to please. Very happy with the service I got there and all of the people I worked with. BTW, I love my new car!! 2024 XC60 Recharge More

by DEBICLUTTER
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Report | Print
Dec 14, 2023 -

Niello Volvo Cars Sacramento responded

Debi, Here at Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Congratulations on your new 2024 XC60! We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

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