Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
643 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
Contact Dealership
View Awards

4609 Madison Ave

Sacramento, CA

95841

Directions

By Type

Showing 643 reviews

August 21, 2024

Shaun is an excellent service representative! He is very attentive to detail, listens to the customer and delivers on his commitments More

by JOANLGRANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Niello Volvo Cars Sacramento responded

Joan, Thank you for your very kind review. Shaun and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 21, 2024

I have been very impressed with the level of service that we get from the service department. It is always nice that when I walk in the recognize me and always willing to help. If my service writer is not av More

by JOE@BNBRE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Joe! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we continue to meet your expectations. Thanks for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 19, 2024

Rick always makes sure we have a great experience at niello volvo ; he is extremely knowledgeable and diligent about meeting our individual needs as customers More

by ZENZIMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 19, 2024

Awesome group of people at this dealership, really easy to work with and they got me exactly what I wanted. More

by AARON_WATERHOUSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Niello Volvo Cars Sacramento responded

Aaron, It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

August 18, 2024

Matthew always provides great service and offers. helpful suggestions. I have bought two Volvo's from Niello and I am happy with both. More

by mark.gullans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, Mark, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 18, 2024

Twice I’ve had my car in for 2 repairs and both times they only did one repair and said to book again for the other repair. This doesn’t work for me. More

by SCARLET0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Ott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Niello Volvo Cars Sacramento responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 17, 2024

Niello gave me Lyft rides both ways. They seemed to be very thorough in their service. More

by CATHIE488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Cathie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 17, 2024

Simply the best car buying experience of my lifetime. Welcoming sales department was professional, Knowledgeable and easy to talk with. My Volvo purchase from start to finish was about 2 1/2 hours includ More

by HOTSHOTS1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that Jessica was able to assist you and that you had such a positive experience. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 13, 2024

Quick and easy buying process. Offered great pricing on a Volvo XC 90 without a haggle, More

by krish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 09, 2024

Edgar was so amazing. The dealership staff was incredibly helpful and my service experience was phenomenal. My car is running great! I would recommend Niello Volvo to ever More

by FAYEMEKANISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Six Stars
Report | Print
Aug 10, 2024 -

Niello Volvo Cars Sacramento responded

Thanks, Faye, for sharing your thoughts about your experience with Edgar here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

1
...
4
5
6
...
65