Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
784 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
Contact Dealership
View Awards

4609 Madison Ave

Sacramento, CA

95841

Directions

By Type

Showing 784 reviews

January 06, 2024

I have always been seen for my vehicle concerns fairly quickly and my car comes back to me clean. More

by PAULACAMETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
Report | Print
Jan 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Paul, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 05, 2024

Sean and Justin were great! It was a low pressure (important) experience. Both were knowledgeable. More

by SUEEDUFFY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Niello Volvo Cars Sacramento responded

Sue, It's great to hear that Sean and Justin were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

January 05, 2024

Rick was fantastic, always provides great service explaining all issues with the vehicle an options. Gives me a feeling he really cares. You can see he take pride in his job. More

by CHISHOLMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rick here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 05, 2024

We bought our Volvo from Niello and Matt has been our Service Adviser ever since we started working there. He is knowledgeable and respects and listens to you. Niello has gone through quite a few “remode More

by CATORNO68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 04, 2024

The service advisors are always friendly and the service department is prompt with getting the car back. More

by TEYANNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 30, 2023

Edgar was the most excellent customer service rep that I had at Niello Volvo. I came in for wipers and was able to use my $50 service coupon. He even had them wash my car for me. I was very impressed that t More

by SUSYFAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Jan 01, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Susy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 30, 2023

Great customer service and so helpful and professional . Love working with them and Rick is the best More

by deb_johns22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Deb, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 28, 2023

Everyone at Niello is very polite and helpful. They regularly try to get my services scheduled as quickly as possible. More

by FWLISAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Dec 29, 2023 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 27, 2023

I always appreciate the service here and my advisor, Amy is awesome. She’s always solution’s oriented and willing to help. I also would like to pay recognition to Edgar. Ironically enough, the next day a More

by TJWAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar , Amy Ott
Report | Print
Dec 28, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amy and Edgar, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 26, 2023

The car was evaluated, repaired under warranty and fixed properly. I think that is a great success. It had been an ongoing problem my local mechanics could not pinpoint. More

by MONGINIDVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

1
...
48
49
50
...
79