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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
860 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 860 reviews

April 16, 2024

The service department is great . Matt Jeffery was fantastic . Straight to the point and my car was done in no time . I would definitely recommend Matt and the Niello service departme More

by JEIREMO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Apr 17, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! Matt and our service team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 12, 2024

Great Service Center - thank you & I really appreciate all of the hard work on the car. More

by MSALGADO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 12, 2024

OUTSTANDING. EXCEPTIONAL. Excellent customer service by Amy Ott at Niello Volvo Sacramento. Amy went above and beyond to ensure our service needs were met. She fo More

by TA6321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Apr 13, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Amy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 12, 2024

Always great service (Rick) and great work on my 2015 Volvo. I like getting the service reminder email to keep my car in great running order. Betty More

by BETTYLUDKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 12, 2024

Always great customer service. Friendly with full explanation of service to be performed and potential cost, if any. More

by YBENSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 11, 2024

Fantastic service by Matt! ! He always goes above and beyond in taking care of the car More

by RIMAMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Matt here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 11, 2024

Excellent customer service! Very professional! Showing all the features of the new car and explaining the the transaction in detail. More

by MRTOUSSI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Gol
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Apr 11, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! TJ Upton General Manager tupton@niello.com (916) 245-2231

April 11, 2024

I have been doing business with Neillo Volvo for more than nine years, and I judge their service area and customer service policies to be superior to any other companies with whom I did business previous More

by Arthur Silen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Arthur! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 10, 2024

Matt is very helpful and attentive. I would recommend Matt to my friend and family at anytime. More

by COLAMANIAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 10, 2024

Matt Jeffries went above and beyond with handling our vehicle needs. He strives to be professional and knowledgeable uet friendly. More

by Dkreuter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Matt here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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