Niello Volvo Cars Sacramento

I had no idea when I was going to get my car. It was not clear that my car was going to be there overnight, and I had to call and get the sales person involved. It was not clear that my car was going to be there overnight, and I had to call and get the sales person involved. More

Rick, my service advisor, was on top of the completion of work on my car and reassured me each step of the way to completion. work on my car and reassured me each step of the way to completion. More

Everyone is helpful and friendly. I appreciate the explanation of what work my car needs done. I appreciate the explanation of what work my car needs done. More

tried to get me to pay for major fix even after I stressed that I had purchased the extended warranty. stressed that I had purchased the extended warranty. More

Have worked with Matt for years and find him to be very knowledgeable, courteous, sincere and generally a great guy. You are fortunate to have a service manager such as Matt! knowledgeable, courteous, sincere and generally a great guy. You are fortunate to have a service manager such as Matt! More

Matthew Jeffery is very professional, friendly, and honest! I trust his professional judgement and recommendations in my annual maintenance of my 2 Volvos! He always look after "my best interest" wit honest! I trust his professional judgement and recommendations in my annual maintenance of my 2 Volvos! He always look after "my best interest" with safety and comfort as a top priority. More

Purchased a 1-year old (2023) S60 that had only 9000 miles on it, under the Certified Pre-Owned program. I had checked out some Mercedes C-class vehicles and was also considering a BMW 3-series but I'm miles on it, under the Certified Pre-Owned program. I had checked out some Mercedes C-class vehicles and was also considering a BMW 3-series but I'm just a bit more confident about the Volvo's reliability over time, particularly considering the length of the warranty that I'm getting. I also purchased the pre-paid maintenance plan. I've had the car about a month now and am happy with the decision. No regrets. The staff at Niello was very professional. No high-pressure sales talk. I paid cash for the car, so I did not interact with anybody in financing. More

I have purchased from Niello twice now! Both times the experience was relatively easy and I felt I was treated with respect, transparency, and dignity. Definitely recommend Niello and VOL Both times the experience was relatively easy and I felt I was treated with respect, transparency, and dignity. Definitely recommend Niello and VOLVO. I love my new car - the driveability, quality, workmanship and feeling of safety are like no other. All of the features make the car easier to drive and the sound system makes it excellent fun! Highly recommend. I worked with Sean and Taylor in the sales department and Andrew in finance. I have worked with Jorg in the past and he was excellent as well! Super team. More

Rick Fuentes is super helpful and always so kind and attentive. I never have to wait more than a few minutes, even when I arrive early. I love Niello Volvo and Rick is the primary reason! attentive. I never have to wait more than a few minutes, even when I arrive early. I love Niello Volvo and Rick is the primary reason! More

Matt ALWAYS provides superior customer service. My reason for always knowing I will receive exceptional service at Niello Volvo. My reason for always knowing I will receive exceptional service at Niello Volvo. More