Niello Volvo Cars Sacramento

Most new car dealerships treat people buying a used car with less attention but everyone at Niello Volvo were 100% attentive without rushing us or dismissing our tiniest concerns. Thanks! with less attention but everyone at Niello Volvo were 100% attentive without rushing us or dismissing our tiniest concerns. Thanks! More

We had a wonderful experience at Sacramento Niello Volvo! We test-drove a CPO 2021 XC40 Recharge with Brian Machado in July and asked him to keep an eye out for a very specific color. He was persistent and We test-drove a CPO 2021 XC40 Recharge with Brian Machado in July and asked him to keep an eye out for a very specific color. He was persistent and found us just what we wanted in the beginning of August. When the car arrived at the dealer, there were small scratches on it. Brian and your staff went above and beyond and sent it to be repaired for us. The car looks brand new! I am so impressed with the service and treatment we received and I highly recommend this dealership to anyone. More

Brian Machado provided exceptional service. I would recommend him without reservation. He helped me buy the perfect car for me and my family. I would recommend him without reservation. He helped me buy the perfect car for me and my family. More

Good service and very nice deal they can offer! It was a very good experience when first time to lease a car there! It was a very good experience when first time to lease a car there! More

Never good to have to return a NEW car , that won't run, for a software update. This car came to Monterey from theNiello Dealership- why wasn't update on car there.... or monterey? The service was quick- for a software update. This car came to Monterey from theNiello Dealership- why wasn't update on car there.... or monterey? The service was quick- the employees pleasant and helpful More

A very nice experience for my daughter and I. Everyone at the dealership was nice and accommodating. My daughter loves her new car! Everyone at the dealership was nice and accommodating. My daughter loves her new car! More

It’s always a pleasure to work with Mat. He takes time to explain things and answer questions. He takes time to explain things and answer questions. More

Matt is so good at engaging and making the customer feel at ease and welcome. He answered my follow-up call after my car's service with sincerity and personal warmth. Unlike some dealers' service depts this at ease and welcome. He answered my follow-up call after my car's service with sincerity and personal warmth. Unlike some dealers' service depts this one doesn't make me feel dumb! Great job Matt. More

I received incorrect information about the electric car range. Wrong information was in fact highlighted as a selling point. The solutions I was offered once I realized the information I received was wrong range. Wrong information was in fact highlighted as a selling point. The solutions I was offered once I realized the information I received was wrong, were essentially to deal with it or that the dealership could buy back my 2025 car as a used vehicle at considerable cost to me. The staff was mostly attentive during the sales process, but not after the car was purchased. While everyone was very nice, the service was inconsistent once I bought my vehicle. It took several calls/texts to get a response at times. The incorrect charger was provided and I was bounced around from department to department in search of an answer to my questions. More

Great experience buying a car. The process was easy & the dealership was super helpful getting the car shipped to our daughter in college out of state. The process was easy & the dealership was super helpful getting the car shipped to our daughter in college out of state. More